What are the responsibilities and job description for the Cage Cashier (Part Time Swing Shift) position at Bally's?
About Bally’s Corporation
Bally’s Corporation (NYSE: BALY) is a global casino-entertainment company with a growing omni-channel presence. Bally’s owns and operates 19 casinos across 11 states, along with a golf course in New York and a horse racetrack in Colorado, and holds OSB licenses in 13 jurisdictions in North America. The acquisition of Aspers Casino in Newcastle, UK, expands its international reach. It also owns Bally Bet, a first-in-class sports betting platform, Bally Casino, a growing iCasino platform, Bally’s Interactive International division (formerly Gamesys Group), a leading global interactive gaming operator, and a significant economic stake in Intralot S.A. (ATSE: INLOT), a global lottery management and services business.
With 11,500 employees, its casino operations include approximately 17,700 slot machines, 630 table games, and 3,950 hotel rooms. Bally’s also has rights to developable land in Las Vegas at the site of the former Tropicana Las Vegas.
The Role:
The Cage Cashier accurately and promptly handle all money transactions for guests and team members. In addition to providing outstanding guest service to internal and external guests.
Responsibilities:
- Attend and participate in company and departmental meetings.
- Build guest relations throughout every shift by talking with guests, making them feel welcome and comfortable, and inviting them back.
- Redeem and sell chips.
- Process Tito tickets by validating and redeeming value.
- Validate and settle Slot machine jackpots and cancel credit payouts.
- Issue table chip fills and table credits.
- Efficiently make exchanges of funds for team members.
- Promptly cash guests out, give correct change, and answer guest questions in a courteous and professional manner.
- Appropriately use all related equipment and cash handling systems.
- Keep cash drawer balanced and in compliance.
- Count and verify team member tips/tokes.
- Appropriately sort and stack chips.
- Review operational data and complete and verify paperwork.
- Verify and document personal identification information for appropriate transactions.
- Maintain monetary and paperwork accuracy and efficiency within department/property standards and internal controls.
- Troubleshoot problems and come up with workable solutions.
- Track and complete all government reporting.
- Have knowledge of guest alcohol limitations and company policy and procedure regarding limitations.
- Keep work area in a clean and orderly manner.
- Adhere to regulatory, departmental, and Company policies in an ethical manner and empower and require others to do the same.
- Handle routine guest complaints and incidents and exhibit the appropriate discretion to identify situations requiring the attention of supervisory personnel - seek to resolve all situations in a manner that maintains positive guest relationships.
- Must be able to work a flexible schedule as required by business operations, including nights, weekends, and holidays.
- Perform other duties as assigned.
Qualifications:
- A high school diploma or GED equivalent is preferred.
- Gaming industry experience is preferred.
- 2 years of high-volume cash handling experience, preferred.
- Must possess excellent teamwork, interpersonal, guest service, written and verbal communication skills.
- Must have a professional demeanor and presence with the ability to interact with guests and team members in the Company.
- Must be able to obtain and maintain a Louisiana Gaming License.
What’s in it for you:
- Top industry pay
- Tuition Reimbursement
- 401k with company match
- Comprehensive health packages, including a free option for Full-time Team Members
- Paid Time Off
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.