Cashier Attendant - F&B

Why Bally’s:
Bally’s Corporation is a global casino-entertainment company with a growing omni-channel presence, currently owning and managing 15 casinos across 10 states, a golf course in New York, a horse racetrack in Colorado, and having access to OSB licenses in 18 states. The recent acquisition of Aspers Casino in Newcastle, UK, further expands its international footprint and enhances its diverse entertainment offerings. It also owns Bally’s Interactive International, formerly Gamesys Group, a leading, global, interactive gaming operator, Bally Bet, a first-in-class sports betting platform, and Bally Casino, a growing iCasino platform.

With 10,600 employees, the Company’s casino operations include approximately 15,300 slot machines, 580 table games, and 3,800 hotel rooms. Bally’s also has rights to developable land in Las Vegas post the closure of the Tropicana.

Upon completion of the announced merger with The Queen Casino & Entertainment Inc. (“Queen”), the above portfolio is expected to be supplemented with four additional casinos across three states, one of which will be an additional state that expands Bally’s jurisdiction of operations to include the state of Iowa. Queen will also add over 900 employees, and operations that currently include approximately 2,400 slot machines, 50 table games, and 150 hotel rooms to the Bally’s portfolio. Bally’s will also become the successor of Queen’s significant economic stake in a global lottery management and services business through its investment in Intralot S.A. (ATSE: INLOT).

The Role:

The Cashier Attendant provides top quality customer service and to ensure that customers have a favorable dining and gaming experience. A Cashier Attendant is a non Gaming and doesn't need obtain an Iowa Racing and Gaming Commission license. Must be at least 18 years of age.

Responsibilities:

• Provide superior guest service, positively affect interactions with guests and employees, and has the resiliency to deal with difficult guests in all types of business conditions and the ability to work effectively and courteously with fellow employees.
• Appropriately use all related equipment, including cash registers, Micros, and credit card machines.
• Ensure all food and beverage products are rotated and served in a quick and neat fashion.
• Present featured food offerings to patrons and answer questions about food items, making recommendations upon request.
• Clean the tables, floor, counter, and machines in the snack bar concessions area.
• Keep an accurate count of all money and comps received from customers.
• Monitor quantities of all supplies and notify the kitchen management when quantities are low.
• Stock food and beverage items for snack bar concessions

Qualifications:

• Understand and adhere to all cash and comp handling procedures and policies.
• Perform all duties of Cashier Attendant through a support and relief capacity.
• Keep work area in a clean and orderly manner.
• Have knowledge of customer alcohol limitations and company policy and procedure regarding limitations.
• Have complete knowledge of all casino events and promotional activities, and assist as needed.
• Build guest relations throughout every shift by talking with customers, making them feel welcome and comfortable, and inviting them back.
• Handle routine customer complaints and incidents, and exhibit the appropriate discretion to identify situations requiring the attention of supervisory

What’s in it for you:

• Top industry pay
• Tuition Reimbursement
• 401k with company match
• Comprehensive health packages, including a free option for Full-time Team Members
• Paid Time Off

Target Compensation Range:

• $ 12.70 per hour

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Education

• High School or better

Skills

• Customer Service

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.