What are the responsibilities and job description for the Front Desk Clerk (Full Time) position at Bally's Lake Tahoe Casino Resort?
Responsibilities:
- Perform a friendly, professional, and timely manner check in and checkout processes for arrivals and departures
- Assigns guest accommodations in accordance with procedures and SOPs. Maintains room availability and reports any issues to supervision.
- Handles assigned bank in accordance with established internal controls properly and performs accurately account postings to guest folios.
- Maintains knowledge of hotel occupancy status, special events, in-house groups, and other situations affecting the reception desk's daily operation.
- Processes guest payments and accounts upon checkout in an efficient, timely, and accurate manner.
- Able to articulate amenities menu and process guests' orders and make reservations on behalf of the guest
- Maintains guest folios, ensuring all room charges and credits are recorded in a timely manner.
- Processes guest payments and accounts upon checkout in an efficient, timely, and accurate manner.
- Brings any problems to the attention of the manager or supervisor on duty.
- Must be able to wear a face mask during shift.
- Performs related duties as assigned.
Target Salary Range:
- $16.25 per hour
Experience
Preferred- Experience with hotel operating systems preferred.
- Excellent oral and written communication preferred.
Education
Required- High School or better
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.
Benefits:
Health Insurance, Vacation & Paid Time Off, 401K PlanSalary : $16