What are the responsibilities and job description for the Slot Attendant - Dual-Rate - Shift Manager position at Bally's Corporation?
Responsibilities:
- Enthusiastically promote Bally’s customer-centric culture of offering superior guest service and actively building long-lasting guest relations
- Respond to guest and member inquiries related to services, features, attractions, promotions, and other special events offered by the Company
- Understand the essential functions of the slot machines and game themes
- Process transactions related to slot operations, including jackpots, paper fills, wallet buys
- Ensures department adheres to all regulatory, departmental and company policies and procedures
- Oversee all aspects of slot operations while on duty
- Support Slot Attendants
- Troubleshoot and solve slot-related issues independently
- Train and develop Slot team members through education, training, coaching, and corrective action
- Knowledge of all promotions and events
- Monitor assigned areas on the gaming floor, remaining mobile and visible to guests
- Maintain professional radio etiquette
- Recognize and respond to minors in the casino
- Recognize signs of problem gaming an alcohol intoxication and report any issues to management
- Support the integrity of gaming on the floor
Environmental Working Conditions:
- The work environment contains bright lights, loud noise, and stressful situations.
Target Salary:
- Target Salary Range $15.00 Plus Tips and/or $24.00 while working as a dual rate role.
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
Salary : $15