Guest Room Attendant Full Time

Responsibilities

• Enhances the guest experience by providing exceptional service.
• Services assigned rooms according to departmental specifications, within allotted time.
• Documents room status on assignment sheets.
• Greets guests passing in corridors, establishing eye contact.
• Ensures that equipment in guestrooms is operational – TV, remote control, phones, lights, etc.
• Uses cleaning chemicals as instructed.
• Uses safety equipment as required.
• Communicates all maintenance issues to supervisor.
• Executes Daily Cleaning Projects.
• Secures master keys while working.
• Collects/secures lost-and-found articles.
• Restocks housekeeping cart daily.
• Controls inventory of supplies.
• Makes suggestions for improvements in overall operations with emphasis on increasing guest satisfaction, revenues as well as reducing costs.
• Establishes and maintains close working relationships with all employees to ensure maximum cooperation, productivity, morale and guest service.
• Resolves guest issues.
• Adheres to department and property policies and procedures.
  
  

Working Conditions

• Mostly indoors and generally climate-controlled environment
• Will be exposed to noise, smoke, and odors
• Working with others and independently
  
  

Target Hourly Range: ($21.60)

Bally's Lincoln Casino Resort: About | LinkedIn

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Requirements

Role requirements

• Must secure appropriate RI mandated gaming license
• Constantly use mental alertness to achieve high level of accuracy in completing tasks.
• Constantly plan, follow directions, read, write, use math, discriminate colors, work at various tempos or work rapidly, concentrate, remember, attention to and observe details, use of ten key and personal computer.
• Constantly use physical movements necessary for general office duties: standing, walking, balancing, eye-hand coordination, finger dexterity, handling, wrist motion, sitting, reaching, carrying, vision, hearing, stooping, and twisting.
• Ability to work a flexible schedule.
• Good judgment and common sense.
• High energy level.
• High school diploma or GED.
  
  

About Bally's

We're Bally's, and we've always been born to entertain.

Since the Ballyverse began way back in 1932, we've been creating engaging experiences everywhere, in a way that's accessible for everyone. Across Casinos & Resorts, Interactive, and Corporate, from the gaming floor to peoples' phones, we bring the thrill wherever our customers want to play.

But none of it would be possible without our people. Our team of 11,500 diverse minds who love what they do, celebrate each other's wins, and find fun in creating moments that matter. Whether you're energized by guest connection, technical innovation, or both, there's a place for you at Bally's.