Coordinator - Housekeeping/EVS

Why Bally's?
Bally’s Corporation is a global casino-entertainment company with a growing omni-channel presence, currently owning and managing 15 casinos across 10 states, a golf course in New York, a horse racetrack in Colorado, and having access to OSB licenses in 18 states. The recent acquisition of Aspers Casino in Newcastle, UK, further expands its international footprint and enhances its diverse entertainment offerings. It also owns Bally’s Interactive International, formerly Gamesys Group, a leading, global, interactive gaming operator, Bally Bet, a first-in-class sports betting platform, and Bally Casino, a growing iCasino platform.

With 10,600 employees, the Company’s casino operations include approximately 15,300 slot machines, 580 table games, and 3,800 hotel rooms. Bally’s also has rights to developable land in Las Vegas post the closure of the Tropicana.

Upon completion of the announced merger with The Queen Casino & Entertainment Inc. (“Queen”), the above portfolio is expected to be supplemented with four additional casinos across three states, one of which will be an additional state that expands Bally’s jurisdiction of operations to include the state of Iowa. Queen will also add over 900 employees, and operations that currently include approximately 2,400 slot machines, 50 table games, and 150 hotel rooms to the Bally’s portfolio. Bally’s will also become the successor of Queen’s significant economic stake in a global lottery management and services business through its investment in Intralot S.A. (ATSE: INLOT).

The Role:

Facilitates the smooth operation of the housekeeping departments through the efficient completion of assigned administrative and dispatch duties. Be ready to lead a team to help make your goals, as your love to lead will help Bally’s grow.

Responsibilities:

• Maintain line of communication between Front Desk and Housekeeping regarding which rooms are ready for occupancy and which require service
• Receive incoming maintenance requests and enter in service log for Facilities
• Directs EVS staff to reported problem areas, keeping Supervisors/Managers informed
• Maintain daily log of open issues for follow-up by Supervisors/Managers
• Perform “Open House” duties, which include the following: assign rooms to Guest Room Attendants; assign floors and general duties to Housepersons (per schedule); prepare sign-in/out sheet; issue discrepancy reports to Supervisors & Front Desk; obtain “turn down” list for Supervisors; provide status report of hotel guest rooms to Supervisors
• Receive calls from operators and guests; screen and transfer appropriately. Make follow-up calls to guests to ensure their requests were completed in a timely manner
• Coordinate the preparation and collection of operating reports, such as time and attendance records, budget expenditures and statistical records of performance data
• Assist with human resources-related administrative functions, including new hire, transfer, termination forms
• Prepare schedules, advising Managers and Supervisors of any changes or callouts to maintain adequate staffing levels
• Update and maintain all logs, including guest requests, lost, and found, and callouts
• Maintain accurate daily payroll records
• Create purchase requisitions and track orders and monthly expenses
• Prepare and type correspondence, forms, reports, charts, and graphs utilizing Microsoft Office products
• Receives, opens, and distributes incoming mail and documents
• Maintain work and storage areas in a neat and orderly fashion
• Completes special assignments as requested

Other Duties as assigned

Qualifications:

• Excellent organizational and administrative skills
• Excellent verbal and written communication skills

Knowledge of Microsoft Office products

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Let Bally’s Bet on You – We can’t wait to meet you!

“Premier is an equal opportunity employer subject to the rules and regulations of the NJDGE”.

Equal Opportunity Employer
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