What are the responsibilities and job description for the Beverage Server - Casino Bar (The Queen Casino Baton Rouge) position at Bally's Corporation?
ESSENTIAL FUNCTIONS
- Participate regularly in departmental and company meetings
- Smiles, provides exceptional customer service, and always treats guests and coworkers with respect.
- Prepares alcoholic and non-alcoholic drinks to specifications and serves them in and orderly and timely fashion.
- Ensure guest is 21 or older before serving alcoholic beverages by accurately checking guest ID.
- Knowledgeable in the products the company serves.
- Properly operates the point of sales system, accounts for all service items, and keeps a balanced bank.
- Understands salesmanship and customer service is what makes this position successful for the company and the team members.
- Ability to uphold great communication with guest, build rapport, and engage in friendly conversations.
- Sets and keeps workstations and casino floor areas properly stocked, clean, safe, and organized.
- Serves drinks, greet guests, busses and runs drinks, does side work, plus any other normal functions required to service our guests under normal operating conditions.
- Communicates all guest service opportunities and product shortages or issues to management.
- Knows and complies with all rules, regulations and policies of the food and beverage department
- Follows the company’s attendance policy as well as other rules and regulations set forth in the handbook.
- Able to satisfactorily complete assignable work tasks requested by the departmental leaders
- Must abide by all state and local liquor laws
- Immediately report any safety hazards, problems, or maintenance issues to the appropriate party
- Ensure customer service standards are met and retained
- Other duties as assigned
Target Hourly Rate:
7.25 USD per Hour
7.25 USD per Hour