Table Games Floor Manager

Responsibilities:

• Foster an environment that embodies Bally’s Born to Entertain philosophy by creating a fun-filled, entertaining atmosphere
• Enthusiastically promote Bally’s customer-centric culture of offering superior guest service and actively building long-lasting guest relations
• Mentor team members to provide superior guest service
• Establish, implement, and enforce policies and procedures in accordance with regulatory requirements, Company initiatives, and organizational goals
• Properly staff and schedule table games department efficiently, keeping in mind special events, weather, and business conditions
• Train and develop table games team members through education, training, coaching, and corrective action
• Develop and maintain a safe, professional, and friendly work environment
• Oversee the overall integrity of the table games department
• Perform other duties as assigned

Qualifications:

• Must be 21 years of age or older
• Must be able to obtain and maintain a gaming license issued by the Illinois Gaming Board
• Must be a high school graduate or equivalent
• Must have knowledge of all casino game rules
• Must have knowledge of all applicable gaming regulations
• Must have a minimum of two years as a Table Games Floor Supervisor casino management required
• Requires above-average math skills
• Experience with scheduling and budgeting in a casino environment
• Strong organizational, planning, and supervisory skills are required
• Must have open work availability to work nights, weekends, and holidays

Additional Benefits:

• $7 Daily Garage Parking

Physical Demands:

• Frequently required to lift up to a maximum of 30 pounds
• Frequently required to push, kneel, climb, stoop, bend, and twist, as well as reach overhead
• Requires manual dexterity to deal and collect cards and chips
• Requires visual acuity to perform close-up activities and peripheral oversight

Work Environment:

You may be exposed to bright lights, loud noise, and stressful situations in this position.

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties responsibilities and activities may change at any time with or without notice.

Experience

• Must be 21 years of age or older
• Experience with scheduling and budgeting in a casino environment
• Strong organizational, planning, and supervisory skills are required
• Must have knowledge of all casino game rules
• Must have knowledge of all applicable gaming regulations
• 2 year(s): Must have a minimum of two years as a Table Games Floor Supervisor casino management required
• Requires above-average math skills

Education

• High School or better

Licenses & Certifications

• IGB Level 2

Skills

• Ethical Conduct
• Active Listening
• Detail Oriented
• Communication

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.