What are the responsibilities and job description for the Health & Beauty Care Clerk position at Balls Foods?
We are looking for a friendly, detail-oriented HBC Clerk (Health & Beauty Care) to join our team at Hen House. In this role, you'll help keep the HBC department well-stocked, organized, and easy to shop while providing helpful service and maintaining strong product presentation and department standards.
At Hen House, we're more than a grocery store-we're a team committed to delivering exceptional guest experiences through quality products, strong teamwork, and consistent execution. As part of the Balls Food Stores family, we offer the stability of a locally owned company with deep community roots.
This is a great fit for someone who enjoys staying organized, working with a variety of products, and helping guests find the items they need in a fast-paced retail environment.
Key Responsibilities & Job Duties
- Provide friendly, helpful, and respectful guest service at all times to support a positive shopping experience
- Stock, rotate, and face HBC products to maintain full, organized, and visually appealing displays
- Maintain accurate product placement, pricing, signage, and shelf labels
- Assist guests with product selection and help locate health, beauty, personal care, and household items
- Develop and maintain knowledge of HBC products, promotions, and product locations to better assist guests and support sales
- Monitor inventory levels and communicate low, excess, or damaged items to department leadership to support product availability
- Receive, organize, and place merchandise in the appropriate locations
- Maintain clean, organized, and safe sales floor and backroom areas
- Follow product handling, sanitation, and workplace safety standards
- Assist with promotional displays, seasonal merchandise, and special product sets
- Communicate clearly and respectfully with teammates and leadership to support efficient department operations
- Collaborate across departments to support overall store performance and guest satisfaction
- Adhere to all company policies and procedures, including conduct and dress code standards
- Remain productive during slower periods by cleaning, restocking, organizing, or supporting other departments
- Other job duties as assigned
Minimum Qualifications
- Required: High school diploma, GED, or equivalent work experience
- Required: Ability to work a flexible schedule, including evenings, weekends, and holidays
- Preferred: Previous experience in grocery, retail, or customer service
- Preferred: Experience with stocking, merchandising, or inventory-related tasks
- Preferred: Strong organizational and attention-to-detail skills
If you enjoy helping guests, keeping things organized, and taking pride in a well-maintained department, this is a great opportunity to become an important part of the team.