What are the responsibilities and job description for the Retail Manager position at Ballparks of America/Sho-Me?
RETAIL MANAGER - Ballparks of America/Sho-Me
Sports Facilities Management, LLC
LOCATION: Branson, MO
DEPARTMENT: OPERATIONS
REPORTS TO: GENERAL MANAGER
STATUS: FULL-TIME (EXEMPT)
ABOUT THE COMPANY
Ballparks of America and Sho-Me Baseball delivers the ultimate tournament experience for players, families, and coaches for Branson West, MO. You will be joining a championship level team focused on fun, fulfillment and service built to enrich the community as well as your career and personal growth.
Ballparks of America and Sho-Me are managed facilities by Sports Facilities Management, LLC, a Sports Facilities Companies (SFC) company. SFC is the nation's leading resource for managing and developing sports, recreation, wellness, and events facilities. We provide a highly collaborative and supportive culture that raises our team members to new levels of career growth. Together, we will carve a path in a hyper-growing industry where you will enjoy the journey and learn from the industry's best while having some fun.
SFC has been awarded national recognition as a Top Workplace and is considered a workplace of choice. Our mission-focused company is highly entrepreneurial, team-oriented with a culture centered on collaboration, accountability, excellence, and service. We are growing rapidly and looking for high performers at every level to grow with us.
POSITION SUMMARY
The Retail Manager will manage BPOA staff and all aspects of retail Pro Shop, 4one7 Studio, Lead Hospitality & Guest Servies, Lead Photography Sales, lead FEC at Ballparks of America, and lead the Pro Shop Shipping Container at Sho Me. This position is responsible for delivering exceptional retail products and world class customer service in the Pro Shop and the Studio.
PRIMARY RESPONSIBILITIES WILL INCLUDE, BUT ARE NOT LIMITED TO THE FOLLOWING:
- Successfully manage all aspects of the Pro Shop and Studio operations
- Hire, manage, schedule and train Pro Shop Manager, 4one7 Studio Manager, Hospitality and Guest Services Manager, Photography Manager and FEC Manager.
- Manage and maintain all product pricing and properly maintain the POS and online platforms with accurate pricing, discounts, and controls
- Enforce proper cash handling policies and procedures
- Maintain inventory control and make certain all store merchandise is property displayed and tagged
- Ensure the Pro Shop and Studio is clean, attractive, and properly maintained
- Assist in preparation of the annual budget and setting sales goals
- Generate and analyze daily and monthly financial & inventory reports against budget expectations
- Implement ordering processes that result in effective cash management
- Meet with vendors and make decisions on products
- Communicate effectively with sales representatives and suppliers
- Will represent BPA at various national, regional, and local trade shows, job fairs, community meetings, governmental meetings, etc.
MINIMUM QUALIFICATIONS:
- Bachelor's degree in related field preferred
- Requires good communication skills, both verbal and written
- Must have strong leadership skills
- Must be detail-oriented and have outstanding organizational skills
- Ability to maintain focus in a high-volume, fast paced environment
- Must be able to work under pressure and be decisive
- Ability to motivate employees
- Must be available on weekends and nights as well as some weekdays
- Must have or be willing to obtain a CPR/AED certification
WORKING CONDITIONS AND PHYSICAL DEMANDS:
- Must be able to lift 40 pounds waist high
- May be required to sit or stand for extended periods of time both indoors or outdoors, and squat, stoop, or bend
- Must be able to work in varying weather conditions
- Will be required to operate a computer
- Facility has intermittent noise
