What are the responsibilities and job description for the Front Desk Coordinator position at Ballard Natural Medicine?
We are looking for a well-organized front office whiz to join our team!
Our clinic is home to a team of three Naturopathic Physicians, one Acupuncturist, a full-time Office and Billing Manager, and a full-time Communications and Front Desk Manager. We are a close-knit team that values collaboration, mutual support, and creating a positive work environment for both our staff and patients.
As a small but busy clinic, the Front Desk Coordinator plays a vital role in keeping our daily operations running smoothly. The ideal candidate is highly organized, detail-oriented, and able to transition seamlessly between multiple tasks in a fast-paced environment. Just as important, they bring warmth, kindness, and empathy to every patient interaction, helping create a welcoming and supportive experience from the moment someone walks through our doors.
Because we value building a strong, supportive team and fostering lasting relationships with our patients, we are seeking a candidate who is interested in making a minimum two-year commitment to this role. We believe that continuity benefits both our team and the patient experience, and we are looking for someone who is excited to grow with our clinic over the long term.
QUALITIES/SKILLS
- Excellent communication skills- in person, telephone, and written
- Detail-oriented and very organized
- Upbeat and positive
- Patient and empathetic
- Team player, but able to work independently
- Ability to problem-solve
- Ability to multitask
QUALIFICATIONS
Basic office skills
Excellent computer skills (Microsoft Office, G Suite, EHR)
1 yr Office reception experience required
Experience in a medical office and use of EHR preferred
JOB RESPONSIBILITIES
Primary responsibility is telephone and front desk contact with patients including:
- Scheduling, checking in patients, taking co-pays, making reminder calls, etc.
- Copying, faxing, scanning, filing, and mail sorting
- Keeping front office organized
- Assisting clinical staff with sending referrals, etc
HOURS/PAY
Hours: M-F 40 hours per week
Benefits include holiday pay, PTO, and 3.5% matching 401K
Pay rate: $23-$28/hr DOE
Job Type: Full-time
IMPORTANT NOTE: All applicants must include a cover letter addressing why you are interested in working in our Naturopathic office addressed to Dr. Melissa Larson ND.
Pay: $23.00 - $28.00 per hour
Benefits:
- 401(k) matching
- Employee discount
- Health insurance
- Paid time off
Ability to Relocate:
- Seattle, WA 98107: Relocate before starting work (Required)
Work Location: In person
Salary : $23 - $28