Assistant Manager

Company Description

Headquartered in Atlanta, Ballard Designs is a prominent multi-channel retailer specializing in unique home furnishings and decor with a distinct European influence. For over three decades, the company has reinvented classic designs in a modern way, offering a timeless appeal. Known for its exclusive and customizable products, Ballard Designs provides over 500 items tailored to individual customer preferences, from fabric to finish. The brand continually seeks global inspiration to deliver fresh trends in home design. As part of the QVC Group portfolio, Ballard Designs combines creativity and innovation to inspire customers to express their personal style.

Role Description

This is an on-site, full-time Assistant Manager role located in McLean, VA. The Assistant Manager will support day-to-day operations while driving sales and ensuring an exceptional customer experience. Responsibilities include supervising sales staff, maintaining visual merchandising standards, managing inventory levels, and collaborating with the store manager to implement strategies that enhance customer engagement and achieve performance targets. Additionally, the role involves overseeing staff training, problem-solving operational issues, and fostering a positive team culture.

Qualifications

• Strong leadership and managerial skills, including the ability to supervise and motivate a team
• Proficiency in visual merchandising and maintaining store presentation standards
• Retail sales experience with a focus on customer service and driving revenue
• Effective communication, collaboration, and conflict resolution skills
• Organizational skills for inventory management and operational oversight
• Ability to analyze business performance and implement improvement strategies
• Proficiency with point-of-sale systems and retail management software is a plus
• Bachelor’s degree in Business Administration, Retail Management, or related field preferred