What are the responsibilities and job description for the Social Services Assistant [SS designee] position at Ballard Center?
The Social Services Assistant supports the Social Services Director and interdisciplinary team by coordinating and documenting psychosocial services for residents and their representatives throughout the resident care journey—admission, stay, discharge/transition, and follow‑up
Salary Range: $25 - $28
We believe in cultivating a family culture and thrive on person-centered care, while building a positive culture focused on a shared vision, trust, communication, and collaboration. Our mission is to provide compassionate, quality care that focuses on the unique needs of our residents and their families. We believe in teamwork, respect, appreciation, and integrity.
What Makes Us Special?
If Yes, How You Will Contribute To The Team
Under the direction of the Social Services Director, our Social Services Designee will assist each resident and family in adjusting to placement, illness, and the plan of care, helping them attain the highest practicable level of functioning in accordance with current federal and state regulations, and our policies and procedures. You will assist residents and families with wishes regarding treatment and help with their transition and adjustment to the facility. You will also participate in resident and family council meetings as requested, and support Admissions and assist with discharge planning services.
Must Have
All qualified applicants will be considered for employment without regard to race, color, religion, sex, gender identity, sexual orientation, age, national origin, veteran or disability status, or any other characteristic protected by law.
Pay Transparency Statement
Compensation for roles varies depending on factors such as location, role, skill set, and level of experience. As required by state or local law, we provide a reasonable pay scale, including the hourly or salary range we reasonably expect to pay for this role.
Salary Range: $25 - $28
We believe in cultivating a family culture and thrive on person-centered care, while building a positive culture focused on a shared vision, trust, communication, and collaboration. Our mission is to provide compassionate, quality care that focuses on the unique needs of our residents and their families. We believe in teamwork, respect, appreciation, and integrity.
What Makes Us Special?
- UKG Wallet: Access earned wages before payday.
- Competitive Wages: We offer a great salary package.
- Great Benefits: Medical, dental, and vision coverage.
- Growth Opportunities: We support your professional development.
If Yes, How You Will Contribute To The Team
Under the direction of the Social Services Director, our Social Services Designee will assist each resident and family in adjusting to placement, illness, and the plan of care, helping them attain the highest practicable level of functioning in accordance with current federal and state regulations, and our policies and procedures. You will assist residents and families with wishes regarding treatment and help with their transition and adjustment to the facility. You will also participate in resident and family council meetings as requested, and support Admissions and assist with discharge planning services.
Must Have
- Experience in a healthcare or long‑term care setting (e.g., SNF, assisted living, hospital, behavioral health, or community social services).
- Ability to work with physically and mentally ill, disabled, and emotionally upset elderly individuals.
- Strong documentation skills and proficiency with EMR system
- Ability to organize, prioritize, and meet deadlines.
- Excellent organization, prioritization, and follow‑through in a fast‑paced environment.
- Ability to maintain confidentiality and be discreet.
- Knowledge of nursing practices, procedures, terminology, laws, regulations, and guidelines that pertain to long-term care.
- Experience with geriatric population.
- Knowledge of community resources (Medicaid case management, DSHS/Home & Community Services, behavioral health agencies, housing resources, caregiver supports).
- Associate’s or Bachelor’s degree in Social Work, Human Services, Psychology, Gerontology, or related field. - AA or Bachelor's degree in a related field.
- Creative problem-solving skills.
- Strong communication skills.
- Sufficient computer skills to manage records and documentation.
- Resident Advocacy & Rights: Consistently centers resident voice, preferences, and dignity.
- Compassionate Communication: Active listening, de‑escalation, motivational interviewing, and empathy.
- Documentation Excellence: Clear, timely, objective EMR entries that meet policy and payer standards.
- Team Collaboration: Positive, solution‑focused participation with IDT and external partners.
All qualified applicants will be considered for employment without regard to race, color, religion, sex, gender identity, sexual orientation, age, national origin, veteran or disability status, or any other characteristic protected by law.
Pay Transparency Statement
Compensation for roles varies depending on factors such as location, role, skill set, and level of experience. As required by state or local law, we provide a reasonable pay scale, including the hourly or salary range we reasonably expect to pay for this role.
Salary : $25 - $28