What are the responsibilities and job description for the Keyholder position at BALENCIAGA?
Company Description
Founded by Cristóbal Balenciaga in 1917 and established in Paris in 1937, Balenciaga reshaped modern couture through its innovative designs and techniques. Today, the House continues to lead the fashion industry with its avant-garde collections, including women’s and men’s ready-to-wear, accessories, and objets d’art. Balenciaga remains at the cutting edge by embracing digital advancements, sustainable practices, and groundbreaking material developments. The recent revival of its couture collections underscores Balenciaga's dedication to contemporary elegance and its storied legacy. For more information, visit www.balenciaga.com.
Role Description
This is a full-time, on-site Keyholder role based in Dallas, TX. The Keyholder will support the daily operations of the store, ensuring exceptional customer experiences and achieving sales goals. Responsibilities include opening and closing procedures, overseeing the sales floor, assisting customers with product knowledge, managing retail sales, and ensuring a premium shopping experience. The Keyholder will also uphold the brand's values and standards, collaborating with the team to foster a positive and professional environment.
Qualifications
- Strong Customer Service and Customer Experience skills with a focus on delivering exceptional shopping interactions.
- Proficiency in Retail Sales with a track record of meeting or exceeding sales targets.
- In-depth Product Knowledge and the ability to effectively communicate features and benefits to clients.
- Excellent Communication skills, both verbal and written, with the ability to build lasting relationships with clients and team members.
- Organizational and leadership skills, along with the ability to manage store operations, such as opening and closing procedures.
- Prior experience in luxury retail is preferred but not required.
- Flexibility to work in a fast-paced, team-oriented, and dynamic environment.