What are the responsibilities and job description for the Customer Care Specialist - Legal Intake & Sales position at Balekian Hayes?
We are a family law firm that specializes in matters involving divorce, child custody, and matters related to CPS. We handle sensitive, high-net-worth matters for clients and strive to give them a unique and personal service. Our vision is to improve the lives of each person we serve. Whether it is for our employees, the clients, or our community, we put people first, provide unmatched expertise, and display integrity in every situation.
Our attorneys and staff are committed to helping clients get the care and service they deserve. We take care of the complex legal work so that clients can focus on themselves and their families during a difficult time in their lives. We need potential families to know that we can be trusted, that they are being heard, and that we will provide A services.
We are seeking a special person to assist with client intake and sales.
Compensation:$50,000 - $75,000 yearly
Responsibilities:
Weekend work possible (Approximately 3 hours per weekend)
Process and respond to a high volume of potential client calls, inquiries, and requests
Scheduling appointments with Potential New Clients
Timely and accurate transfer of new case info/details to our system daily
Coordinating all required client documentation and letters pertaining to the case sign-up
Adhere to all Firm policies and procedures related to the Client Engagement Agreement
Qualifications:
Job Requirements
Must have a minimum of 1 year of previous sales/intake experience
Education Requirements
High school diploma or GED equivalent
Desired Skills & Experience
Excellent organizational skills with outstanding attention to detail
Strong knowledge of MS Office, Outlook, Adobe, and the ability to quickly learn case management software
Professional appearance and behavior
Positive personality and desire to help others
History in sales positions
About Company
We are a family law firm that specializes in matters involving contested divorce, child custody, and other family law-related matters. We handle sensitive, high-net-worth matters for clients and strive to give them a unique and personal service.
Our vision is to improve the lives of each person we serve. Whether it is for our employees, clients, or our community, we put people first, provide unmatched expertise, and display integrity in every situation.
Salary : $50,000 - $75,000