What are the responsibilities and job description for the Investment Administrator position at Baldwin Management?
Investment Administrator
Baldwin Investment Management, LLC
Conshohocken, PA (Hybrid flexibility considered)
About Us
Baldwin Investment Management, LLC is a boutique, SEC-registered investment advisory firm focused on long-term, personalized portfolio management and intergenerational wealth planning. As part of Baldwin Management, LLC, we provide a high-touch client experience supported by disciplined investment processes and operational excellence.
Position Overview
We are seeking an experienced Investment Administrator with expertise in the Schwab custodial platform to support our growing advisory practice. This role is critical to ensuring the accuracy, efficiency, and compliance of our client account operations and investment administration processes.
The ideal candidate is detail-oriented, highly organized, and experienced in managing end-to-end account administration within an RIA environment.
Key Responsibilities
Client Account Administration
- Process new account openings, transfers (ACATs), and account maintenance through Charles Schwab Advisor Center
- Prepare and review account paperwork for completeness and accuracy prior to submission
- Monitor account onboarding pipeline and proactively resolve outstanding items
Client Service & Communication
- Serve as a point of contact for client service requests related to account administration
- Communicate professionally with clients, custodians, and internal stakeholders
- Support advisors in delivering a high-touch client experience
Compliance & Documentation
- Maintain accurate client records in accordance with SEC and firm compliance requirements
- Ensure proper documentation, record retention, and adherence to internal policies
- Assist with audit requests and compliance reviews as needed
Operational Support
- Support portfolio administration and reporting processes
- Identify and recommend process improvements to enhance operational efficiency
- Collaborate with compliance, operations, and advisory teams
Qualifications
Required:
- 3 years of experience in an RIA, wealth management firm, or broker-dealer
- Hands-on experience with Charles Schwab Advisor Center (required)
- Strong understanding of account types (individual, joint, IRA, trust, etc.) and transfer processes
- Experience with ACATs, cashiering, and account maintenance workflows
- High attention to detail and strong organizational skills
Preferred:
- Experience with portfolio reporting systems
- Familiarity with SEC regulatory environment and compliance expectations
- Bachelor’s degree in Finance, Business, or related field
Key Competencies
- Operational precision and accountability
- Strong communication and client service mindset
- Ability to manage multiple priorities in a fast-paced environment
- Problem-solving and process improvement orientation
- Discretion and professionalism with sensitive client information
Compensation & Benefits
- Competitive salary based on experience
- Performance-based bonus opportunity
- Health, retirement, and paid time off benefits
- Professional development and growth opportunities within the firm
Why Join Baldwin
- Direct exposure to firm leadership and decision-making
- Opportunity to grow within a dynamic, multi-service wealth management firm
- Collaborative, team-oriented environment with meaningful impact
How to Apply
Please submit your resume and a brief cover letter outlining your experience with Schwab Advisor Center and investment administration workflows.