What are the responsibilities and job description for the Sales Associate position at Baldwin Inc?
Sales Associate – Appliances & Mattresses (Full-Time)
Baldwin Appliance | Hopkinsville, KY
Baldwin Appliance is hiring a full-time sales associate for our Hopkinsville showroom. This is a career-track sales role: you'll build real product expertise, a loyal base of repeat and referral customers, and become a go-to resource for shoppers and teammates alike.
About Baldwin Appliance
Baldwin Appliance has served Hopkinsville and Clarksville since 1942, with showrooms carrying major brands like LG, KitchenAid, Whirlpool, Frigidaire, GE, Maytag, and Speed Queen. We back our floor with a lowest-price guarantee, large in-stock inventory, next-day delivery, and in-home installation — what we call "The Baldwin's Difference." We're open every day but Sunday, because that's when our customers are out shopping, and we build our team around people who show up for them.
About the Role
A year into this role, you'll know our appliance and mattress lines inside and out. You'll have built a growing base of repeat and referral customers, and you'll be someone both shoppers and teammates turn to for answers on the sales floor.
What You'll Do
- Greet customers on the showroom floor and become their trusted guide to appliances and mattresses
- Learn our product lines in depth so you can explain features, compare options, and recommend what actually fits a customer's needs and budget
- Promote and close sales on products, protection plans, and installation services
- Keep customers informed on pricing, financing options (including our Synchrony financing), and the status of pending orders
- Help inventory and unload appliance and mattress deliveries as needed
- Keep the showroom presentable and help manage warehouse stock
- Work a full-time schedule that includes weekends — we're open daily (closed Sundays)
What We're Looking For
Required
- Experience in retail, sales, or customer service
- Comfortable approaching and engaging customers on a busy showroom floor
- Able to lift and move appliances and mattresses as part of deliveries and stocking, with team support
- Available for a full-time schedule, including regular weekend shifts
- Basic comfort with point-of-sale systems and paperwork for financing and orders
Preferred
- Experience selling big-ticket retail items such as appliances, furniture, electronics, or mattresses
- Familiarity with retail financing or credit programs
Compensation & Benefits
- Base pay plus commission; year-one earnings for this role typically range from $40,000–$75,000 depending on sales performance
- SPIFF Program
- Employee discount
- Paid training
- [Health insurance – medical/dental/vision]
- [Paid time off / vacation days]
- [Retirement plan / 401(k)]
Pay: $40,000.00 - $75,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Employee discount
- Health insurance
- On-the-job training
- Paid time off
Work Location: In person
Salary : $40,000 - $75,000