HRIS Sr. Manager

Overview:

The HRIS Sr. Manager leads the strategy, implementation, optimization, and governance of UKG Ready and all HR technology platforms. This role ensures accurate data management, system integrity, reporting excellence, user training, and the day-to-day processing of HR operations. The senior manager drives cross-functional projects, oversees vendor relationships, and ensures systems evolve with business needs.

Key Responsibilities:

HR Technology Strategy & Governance

• Develop and maintain the overall HRIS strategy aligned with organizational needs and HR functional goals.
• Establish governance practices, including data standards, permissions, security protocols, and documentation.
• Evaluate current systems, identify gaps, and recommend improvements or new solutions to enhance HR operations.
• Ensure platforms remain compliant with regulatory, cyber security, and data-retention requirements.

System Implementation, Integration & Optimization

• Lead end-to-end implementation of new HR systems, modules, integrations, and upgrades (UKG Ready and other HR tech).
• Oversee requirements gathering, configuration, system testing, UAR, and rollout.
• Manage integrations with Payroll, Benefits, Recruiting, Finance, Learning, and other enterprise systems.
• Continuously optimize system configuration to streamline workflows, reduce manual work, and improve user experience.

RFP, Vendor Management & Technology Evaluation

• Lead RFP processes with Procurement team including scope development, requirements intake, vendor scoring, demo coordination, and executive recommendations.
• Manage vendor selection, contract review support, SLAs, renewals, and ongoing relationship management.
• Monitor vendor performance, issue resolution, and roadmap alignment to ensure system reliability and value delivery.
• Coordinate with IT on infrastructure, security, and integration considerations.

Data Management, Quality & Compliance

• Oversee data integrity, accuracy, and consistency across all HR technology platforms.
• Conduct periodic data audits and implement proactive data validation controls.
• Manage user permissions, role-based access, and compliance with privacy and security policies.
• Maintain accurate employee records, system updates, and regulatory reporting requirements.

Reporting, Analytics & Dashboarding

• Build and maintain dashboards, KPIs, and analytics for HR, Finance, Operations and executive leadership.
• Create standardized and ad-hoc reports to support compliance, workforce planning, compensation, and HR metrics.
• Partner with stakeholders to interpret data and provide insights that support decision-making.
• Ensure alignment with audit and regulatory reporting needs.

Troubleshooting, System Support & Continuous Improvement

• Serve as the primary SME for HRIS functionality, troubleshooting issues, and coordinating resolutions with vendors.
• Root-cause system issues, testing solutions before implementation.
• Monitor system performance, assess enhancement opportunities, and initiate updates.
• Maintain documentation for workflows, configurations, enhancements, and system changes.

Training, Communication & Change Management

• Develop and deliver training programs for HR team members, managers and employees on HRIS tools and new features.
• Create clear job aids, SOPs, videos, and user guides to support adoption.
• Lead change management efforts for system rollouts, enhancements, and new modules.
• Communicate system changes, timelines, and impacts to key stakeholders and end users.

Cross-Functional Partnership

• Collaborate with HR, Benefits, Recruiting, Finance, Operations, Payroll and IT to ensure system alignment and process efficiency.
• Support HR process improvements by leveraging technology solutions.
• Partner with HR leadership on annual cycles (open enrollment, compensation review, performance cycles).
• Act as the liaison between HR and IT for technical strategy, security and platform integration.

Qualifications:

• Bachelor’s degree in Human Resources, IT, Business, or related fields; HRIS or project management certifications a plus.
• 5 years of HRIS experience, with direct hands-on UKG Ready expertise strongly preferred.
• Proven experience leading HR technology implementations, integrations, or major system enhancements.
• Strong project management and change management skills; ability to lead complex, cross-functional efforts.
• Experience managing RFPs, vendor evaluation, and selection processes.
• Advanced knowledge of HR data, workflows, reporting and compliance requirements.
• Excellent analytical, problem solving, and communication skills.
• Experience working in distribution, manufacturing, logistics, or similar operational environments preferred.