What are the responsibilities and job description for the Restaurant Host/Server position at Baldini's Casino?
Job Description
Greets guests in person and by telephone using high standards of etiquette and polish; provides seating in a timely manner. Responsible for serving food and handling cash register transactions.
Duties and responsibilities include the following (other duties may be assigned).
- Greets each guest in a prompt and courteous manner.
- Answers telephones promptly, and professionally; offers information about restaurant (hours, directions, menu information).
- Seats guests as quickly as possible and ensures guests’ comfort if there is a waiting period.
- Provides menus as guest is seated, removes or adds extra place settings if necessary.
- Tells guests about specials and any menu changes.
- Rotates server stations when seating guests; assists service staff in making certain that tables are cleaned and set properly
- Takes, places, delivers and serves food and beverage orders.
- Times food orders correctly to ensure that foods comes up at the proper time.
- Delivers food to table and serves it correctly according to pivot point.
- Performs all side work regularly, promptly and correctly.
- Accurately posts transactions on cash register and makes correct change.
- Responsible for all transactions, including cash, credit card, vouchers, comps, etc. that take place on one's register.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements that follow are representative of the knowledge, skills and abilities required.
Education/Experience
- High School graduate or GED equivalent.
- Prior money handling experience.
- Previous experience in customer service-oriented position.
Language Ability:
Must be able to effectively read, write, and speak the English language.
Math Ability:
- Basic arithmetic
Reasoning Ability:
- Organizational skills.
- Knowledge of equipment.
- Must be able to effectively and professionally communicate with guests, front of house and back of house staff, and leadership at all levels.
Computer Skills:
- Must possess basic computer skills and the ability to learn and accurately use new software.
Certificates and Licenses:
- Alcohol Awareness Card
Physical Requirements:
- Must be able to stand and walk for prolonged periods of time.
- Must have the ability to bend and reach throughout entire shift.
- Must be able to work in a fast-paced environment.
- Must be able to tolerate a casino environment and all that it includes.
Job Type: Full-time
Pay: From $12.00 per hour
Benefits:
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
- Vision insurance
License/Certification:
- Nevada Gaming License (Preferred)
Ability to Commute:
- Sparks, NV 89431 (Required)
Work Location: In person
Salary : $12