What are the responsibilities and job description for the Island Driver/Luggage Handler position at Bald Head Island Transportation?
Island Driver - Luggage Handler (Outfitter) Regular Full Time position (includes benefits).
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GENERAL STATEMENT OF JOB
Under general supervision, transports guests and residents with their luggage to and from the curbside of their Island destination. Complies with company Customer Service standards. Reports to the Shift Supervisor.
ILLUSTRATIVE EXAMPLES OF WORK
NOTE: The illustrative examples of work listed below are not an exhaustive list of duties and responsibilities performed by the position. The examples are intended to represent the level and type of work performed. This list is not to be considered or represent an employment contract.
Essential Functions:
Loads and unloads luggage onto/from dollies and loads and unloads the dollies onto/from the ferry. Unloads other items such as, but not limited to: bicycles, golf clubs, boxes, etc.
Directs pedestrian traffic by handling ropes, ensures that departing and arriving passengers get on/off boat in orderly fashion.
Prepares trams for operation. Keeps tram clean and orderly.
Politely and cheerfully greets customers and directs them to the appropriate tram. Assists them with the loading of luggage onto the tram at the ferry landing. Transports customers and luggage to their destination and helps them with unloading luggage from the tram.
Checks tram fluid levels daily. Reports any equipment or mechanical problems with tram and repairs if authorized. Washes and cleans trams as needed.
Operates vehicles at all times in a safe, courteous manner, complies with all traffic rules and laws.
Performs basic janitorial functions in and around the ferry landing, i.e. picks up all trash and empties trash cans. Sweeps and cleans office area, storage shed, and all assigned work areas.
Delivers mail and other packages transported on ferry. Loads mail for departure.
Takes immediate, pro-active action to identify owners of stray bags, or to locate reported missing items, and return them to their owners. Tags and places lost luggage in Lost and Found storage
area.
Maintains "Vehicle Preventive Maintenance Check List" on a daily basis.
Work schedule includes days, evenings, weekends and holidays, outdoors in all weather
conditions.
Additional Functions:
May fulfill the duties of Dock Person and pre-scan passengers when required, due to
personnel shortages.
(See Dock Person position description for listings of duties required.)
May fulfill the duties of ferry mate, when required, due to personnel shortages.
(See ferry mate position description for listing of duties required.)
May fulfill the duties of Transportation Shift Supervisor when required due to personnel shortages.
(See Transportation Shift Supervisor position description for listing of duties required.)
Performs other related work as required.
MINIMUM EDUCATION, TRAINING AND EXPERIENCE
Graduation from high school or equivalent and, one year of fully licensed driving experience. Commercial or truck driving experience is preferred coupled with skills in dealing with the public; or an equivalent combination of training and experience to provide the required skills, knowledge and abilities.
SPECIAL REQUIREMENT (S)
Appropriate North Carolina Driver's License for the weight and type of vehicle operated as required by the Department of Motor Vehicles. Clean driving record and the ability to drive a standard
transmission.
Must pass pre-employment drug test and be enrolled in random drug testing
program.
Requires the ability to exert up to 50 pounds of force occasionally, and/or up to 25 pounds of force frequently, and/or up to 10 pounds of force constantly to move objects.
Bald Head Island Limited 2017