Human Resource Support Technician

Human Resource Support Technician - Regular Full-Time

HUMAN RESOURCES SUPPORT TECHNICIAN

GENERAL STATEMENT OF JOB

Under general supervision, performs technical and advanced administrative support work in human resource management, to include payroll, benefit administration and overall HR support for Bald Head Island Limited, LLC and Bald Head Island Transportation, Inc.  Reports to the Chief Financial Officer (CFO).

ILLUSTRATIVE EXAMPLES OF WORK

NOTE:  The illustrative examples of work listed below are not an exhaustive list of duties and responsibilities performed by the position.  The examples are intended to represent the level and type of work performed.  This list is not to be considered or represent an employment contract.

Essential Functions:

Prepares benefit and new hire orientation packets for distribution to new employees. Performs new hire and benefit orientation. Processes new hire paperwork.  Collects identification and updates HR Prism for Everify. 

Helps in coordinating annual open enrollment of benefits.

Coordinates with others semi-annual 401K meetings.  Helps in offering 401K to rehires when needed.

Makes identification badges/QR codes for new employees and replacement badges, as needed. Processes initial and replacement identification badges/QR codes for employees. Updates Anchor with terminations and department transfers.

Enters and maintains computer personnel database of current records on all employees as needed. Maintains confidential information.

Provides a variety of support to the operations of personnel programs administered at Bald Head Island Limited.  Works with the HR Associate in coordinating the annual Treasure Day/Employee Health Fair, and/ or any programs driven by the Human Resources (HR) department.

Scans payroll and benefit changes to One Digital. Saves copies in Employee’s file or medical file.

Collects Baldy Bucks and processes Baldy Bucks.  Purchases gift cards at each month’s end and distributes to employees.

Checks with others in payroll review.  Reviews the Paid Time Off (PTO) reports. Position provides support to the HR Associate, including operational details. 

Operational detail work may include the updating of Employees Handbook, monitoring internal organization of various personnel or training projects that reach across the organization. 

Reviews, under supervision, applications for employment and their distribution to department managers. Scans applications for electronic file management through DocuXplorer. Track employee referrals.  Advertises new positions internally and externally. 

Attends job fairs on behalf of BHIL and BHIT when requested.

Processes criminal, and driving backgrounds, where applicable, and employment experience on applicants recommended for hire by the specific departments.  Performs background checks on recommended applicants.

Responds to inquiries from the general public by telephone, e-mail and in person, regarding employment opportunities, employment laws, the requirements of each position and the procedures for applying.

Responsible for sending out BHIL and BHIT required mailings with the help of the HR Associate.

Updates Labor Law Posters when needed.

Serves as purchasing agent for Human Resources and as a member of the Safety Committee.  Handles confidential faxes for HR.

As needed, helps the HR Associate in Timekeepers and Manager Training.

Provides key assistance to the Chief Financial Officer and HR Associate as needed.

Additional Functions:

Performs other related work as required.

MINIMUM EDUCATION, TRAINING AND EXPERIENCE

Graduation from high school with three years of relevant human resource technical work or a two year associate’s degree in human resources from an appropriately accredited institution or relevant field and one year of progressively responsible human resources support experience in a variety of programs and specific experience in administering benefit plans, Family Medical Leave Act (FMLA) and Unemployment Claims.  Computer operations including superior expertise in word processing, Excel spreadsheets, including sorting data, building spreadsheets, loading formulas and data base software; or an equivalent combination of training and experience which provides the required skills.

SPECIAL REQUIREMENT(S)

Possession of a valid North Carolina driver's license.

Requires extensive interface with the public, thus must possess a high level of oral and written skills. 

Must be organized, able to perform at a high energy level, sharp computer skills and excellent people management skills.

Requires the ability to exert up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently, and/or a negligible amount of force constantly to move objects. 

Physical demand requirements are within a range of those for sedentary work.  This type of work may require walking or standing. 

Bald Head Island Limited, LLC

Bald Head Transportation, Inc.