Regional Administrator - Behavioral Health Operations

About Balanced Wellbeing

Founded by Dr. Pari Deshmukh, a triple board-certified psychiatrist, Balanced Wellbeing LLC delivers compassionate, evidence-based behavioral healthcare in skilled nursing, long-term care, and assisted living settings. Now part of a larger national healthcare organization, Balanced Wellbeing retains the collaborative, personal culture of a smaller team while benefiting from the resources, stability, infrastructure, and national reach of an established healthcare network.

Position Summary

The Regional Administrator oversees daily behavioral health operations across assigned partner facilities in Pennsylvania. This hands-on field leadership position provides operational supervision and support to Psychiatric Mental Health Nurse Practitioners (PMHNPs), Therapists, and assigned support staff; coordinates facility relationships; and promotes effective scheduling, service delivery, compliance, and operational performance. Clinical decisions remain within the scope and judgment of appropriately licensed providers.

Essential Functions and Responsibilities

Regional Operations and Provider Oversight

•Oversee daily behavioral health operations across assigned skilled nursing, long-term care, and assisted living facilities.

•Provide operational leadership, guidance, and ongoing support to PMHNPs, Therapists, and assigned support personnel.

•Coordinate provider schedules, patient coverage, facility assignments, and staffing adjustments.

•Conduct routine site visits to evaluate workflows, address operational issues, and support provider success.

•Identify opportunities to improve efficiency, productivity, service quality, and adherence to company procedures.

Facility Relationships and Communication

•Serve as a primary operational liaison among facility administration, providers, and organizational leadership.

•Maintain positive relationships with facility administrators, nursing leadership, and other stakeholders.

•Resolve or escalate facility concerns promptly and professionally.

•Support implementation of services at new facilities and regional growth initiatives.

Training, Onboarding, and Staff Development

•Support onboarding, orientation, and integration of newly hired providers and regional staff.

•Provide in-facility training and operational support, including sessions of up to six hours on designated days.

•Reinforce expectations for scheduling, productivity, documentation, and professional conduct.

•Participate in weekly training and quarterly leadership meetings.

•Provide coaching and performance feedback in coordination with Human Resources and Operations Leadership.

Productivity, Compliance, and Administrative Oversight

•Monitor provider productivity, documentation completion, and workflow compliance; escalate clinical matters appropriately.

•Review and approve timecards, attendance, and payroll-related records within delegated authority.

•Coordinate PTO requests, coverage needs, and schedule changes.

•Maintain accurate operational records and provide updates to leadership.

•Partner with HR, Credentialing, Clinical Leadership, and other departments to resolve issues and support policy compliance.

Supervisory Responsibilities

•Directly supervise the assigned Medical Assistant and monitor completion of delegated tasks.

•Support employee development, evaluations, and corrective-action processes in partnership with HR.

•Promote accountability, teamwork, professionalism, and effective communication.

Preferred Qualifications

•Experience in skilled nursing, long-term care, or assisted living settings.

•Experience with behavioral health or psychiatric service operations.

•Experience managing geographically distributed teams, provider scheduling, productivity, and payroll review.

•Familiarity with EMR systems and healthcare compliance requirements.

Core Competencies

Leadership and accountability • Operational planning • Provider support • Relationship management • Communication • Conflict resolution • Time management • Adaptability • Confidentiality • Process improvement

Compensation and Benefits

•Base salary of $65,000–$80,000 annually, based on experience and qualifications.

•Eligibility for quarterly performance-based bonuses under applicable company policy.

•Mileage reimbursement for approved business travel in accordance with policy.

•Medical, dental, and vision insurance; 401(k) with employer match.

•Paid Time Off and company-observed paid holidays.

•Professional development and leadership growth opportunities.

Work Environment and Physical Requirements

Frequent travel among assigned Orange County healthcare facilities; work in clinical and administrative environments; routine walking throughout facilities; regular computer and mobile-device use; and schedule flexibility to meet operational needs.

Performance Expectations

Performance is assessed through provider support and engagement, schedule and coverage management, facility relationships, timely issue resolution, operational compliance, staff onboarding and development, and overall regional efficiency.

Equal Employment Opportunity

Balanced Wellbeing LLC is an Equal Opportunity Employer and makes employment decisions in accordance with applicable federal, state, and local laws.

Job Description Disclaimer

This description summarizes the general scope of the role and is not an exhaustive list of duties. Responsibilities may change based on business needs. Operational oversight does not replace the independent clinical judgment or licensure responsibilities of healthcare providers.

Required Qualifications

•Active, unrestricted Pennsylvania Licensed Practical Nurse (LPN) license or higher nursing licensure.

•Leadership, supervisory, or healthcare operations experience.

•Strong communication, organizational, problem-solving, and independent decision-making skills.

•Ability to support multiple facilities and manage competing operational priorities.

•Proficiency with Microsoft Office and electronic documentation systems.

•Valid driver’s license, reliable transportation, and willingness to travel locally.

•Ability to safeguard confidential information and exercise professional judgment.

Compensation details: 60000-80000 Yearly Salary

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