What are the responsibilities and job description for the Medical Receptionist position at Balance Institute of Indiana?
Company Description
Balance Institute of Indiana is a licensed Medicare facility specializing in physical therapy and audiology to address vestibular dysfunction and balance impairments. Our mission is to enhance understanding of dizziness, balance dysfunction, concussion, and hearing loss through collaborative efforts between patients and referring physicians. We are committed to delivering exceptional care in a supportive and patient-focused environment.
Role Description
This is a part-time, on-site position for a Medical Receptionist with availability for our Northeast Indianapolis office and South office located just north of Greenwood. The Medical Receptionist will handle daily tasks such as referral intake and appointment scheduling, greeting patients, and ensuring effective communication between patients and medical staff. Additional duties include requesting and maintaining medical records, managing patient flow, and supporting administrative tasks to ensure the smooth operation of the clinic.
Qualifications
- Proficiency in appointment scheduling
- Strong phone etiquette and customer service skills
- Experience with receptionist duties in a medical or healthcare setting
- Familiarity with insurance verification and prior authorizations
- Knowledge of medical terminology and familiarity with medical office practices
- Excellent organizational and multitasking abilities
- Ability to work collaboratively within a team and handle high-pressure situations
- High school diploma or equivalent; additional certification in medical administration is a plus
Salary : $18 - $21