What are the responsibilities and job description for the Taproom Manager position at Balance Brewing Company?
Balance Brewing Company
Balance Brewing Company is dedicated to fostering a community-centered experience, bringing together old friends and new through the art of craft beer. Our mission is to create a welcoming space where connections are forged, conversations flow, and memories are made over expertly crafted brews. We strive to be more than just a brewery; we aim to be a cornerstone of the Local community, where the passion for great beer meets the warmth of genuine hospitality.
Overview
The Taproom Manager is responsible for the overall operation and success of the taproom. This includes managing staff, ensuring a positive customer experience, maintaining inventory, and promoting the brewery's brand on Social Media.
Responsibilities
Staff Management:
- Hiring, training, and scheduling taproom staff
- Supervising and motivating staff to provide excellent customer service
- Managing staff performance and addressing any issues
Customer Experience:
- Ensuring a welcoming and enjoyable atmosphere for customers
- Addressing customer inquiries and complaints in a professional and timely manner
- Building relationships with regular customers and fostering a sense of community
Inventory Management:
- Maintaining inventory of beer, merchandise, and supplies
- Placing orders and managing stock levels
- Ensuring product quality and freshness
Sales and Marketing:
- Promoting the brewery's brand and products on Social Media
- Organizing events and promotions to drive traffic and sales
- Implementing sales strategies to increase revenue
Financial Management:
- Managing the taproom's budget and financial performance
- Tracking sales and expenses
- Ensuring compliance with financial regulations
Facility Management:
- Maintaining the cleanliness and safety of the taproom
- Overseeing taproom maintenance and repairs
- Ensuring compliance with health and safety regulations
Qualifications
Experience:
- Minimum of 2 years of experience in a management or supervisory role, preferably in the hospitality or retail industry
- Experience in the craft beer industry is a plus
Skills:
- Strong leadership and communication skills
- Excellent customer service skills
- Ability to manage and motivate a team
- Strong organizational and problem-solving skills
- Knowledge of beer styles and brewing processes is a plus
Education:
- High school diploma or equivalent
- College degree in business or hospitality management is a plus
Other Requirements:
- Must be 21 years of age or older
- Must be able to lift and move up to 50 pounds
- Must be able to work nights and weekends
Key Attributes
- Passion for craft beer: A genuine interest in craft beer and a desire to share that passion with others
- People person: Outgoing and friendly, with a natural ability to connect with people
- Problem solver: Able to think on your feet and find solutions to challenges
- Team player: Willing to work collaboratively with others to achieve common goals
- Self-starter: Motivated and able to work independently with minimal supervision
Compensation and Benefits
Base salary for the Taproom Manager position is $50,000-65,000/year, contingent on experience and qualifications, with potential for bonuses based on Retail performance.
At Balance Brewing Company, we are driven by a passion to create a healthy work environment that sets a new standard in the craft brewing industry. To achieve this goal, we have developed a comprehensive benefits package that will evolve as our company grows. Initially, we plan to offer the following benefits to our full-time employees:
- 10 days of Paid Time Off (PTO) annually
- 3 fixed and 7 floating Paid Holidays
- Unlimited Sick Leave for personal and family care
- Up to 6 weeks of paid Parental Leave
- Annual membership to a relevant professional organization
- Employee discount on Balance Brewing Company products and merchandise
As Balance Brewing Company grows, we aim to enhance our benefits package with the following additions:
- Comprehensive group health insurance plan
- 401(k) retirement plan with company match
- Scholarship opportunities for local educational programs that align with job roles
Balance Brewing Company is an Equal Opportunity Employer. Veterans, non-traditional, and diverse candidates are strongly encouraged to apply.
Disclaimer: This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
Job Type: Full-time
Base Pay: $50, $65,000.00 per year
Benefits:
- Employee discount
- Paid time off
Work Location: In person
Salary : $50,000 - $65,000