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Quality Assurance Supervisor, 1st Shift

Baking Company
Grand Rapids, MI Full Time
POSTED ON 10/28/2026
AVAILABLE BEFORE 2/24/2027

Quality Assurance Supervisor

The Quality Assurance Supervisor provides leadership and direction to the plant in areas of responsibility including food safety, quality assurance, SQF and all other third party regulatory schemes. He/she works with the Production Manager to ensure the correct procedures are followed in accordance with Safe Quality Food (SQF), Kosher, Gluten Free, and any customer specific protocols. He/she must be capable of performing as an SQF practitioner, in conjunction with the Production Manager.

Key Duties and Responsibilities

  • Leads, coaches, and implements programs in training, safety, quality, communications, performance recognition, and internal employee development to drive peak employee engagement and efficiency.
  • Coordinates with other departments to support SQF programs such as Customer Complaints, Supplier Approval, Training, etc.
  • Monitors team operations and makes recommendations for continuous improvement
  • Ensures all procedures, sampling, testing and inspections are aligned with plant quality procedures and trends all necessary data.
  • Verifies production records for accuracy and completeness daily.
  • Coordinates necessary in house and third-party testing and calibration to support SQF certification and quality standards.
  • Supports quality investigations and corrective/preventative actions
  • Supports cleaning and sanitation verification, oversees sanitation procedures and trains sanitation personnel as needed.
  • Coordinates with outside vendors providing support services for food safety.
  • Manages hold inventories, oversees disposition of non-conforming items.
  • Assists in management of food safety programs and serves as key support for third-party and regulatory audits.
  • Enforces and audits GMP’s.
  • Monitors incoming raw materials to ensure they meet regulatory and third-party requirements.

Direct Reports

No direct reports

Requirements

Minimum 2 years experience in a quality role, preferably in the food manufacturing sector working in an SQF facility.

Ability to work flexible hours, including overtime and occasional weekends between 6am – 6pm

Computer literacy, specifically ERP systems, Outlook, Word, and Excel.

Bilingual (Spanish and English) highly preferred

SQF Practitioner, HACCP Certification, PCQI Certification, and Internal Audit Certification (preferred but not required)

Other Considerations

Communication/Language Skills – must have the ability to read and comprehend documents such as recipes, formulas, instructions, and procedure manuals.

Interpersonal Skills – must be able to communicate and collaborate with other employees throughout the organization.

Physical Demands – while performing the job, the quality supervisor must be able to stand for long periods, use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; climb or balance; stoop, kneel, crouch; talk and hear. The quality supervisor may be required to regularly lift up to 50lbs throughout shift.

Specific visual requirements for this job – close vision, distance vision, peripheral vision, depth perception, and the ability to focus.

Pay: $25.00 - $27.00 per hour

Benefits:

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Health insurance
  • Health savings account
  • Life insurance
  • Paid time off
  • Tuition reimbursement
  • Vision insurance

Work Location: In person

Salary : $25 - $27

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