Small Business Coach (1646)

 ●    Under the direction of the Program manager, the Small Business Coach will provide technical assistance, which includes coaching, advising and supporting local small businesses. Builds relationships with entrepreneurs to assist them with action planning and any needs that are within our services. Also supporting them through resources within other agency programs or with outside partners. 
●    Creates and builds relationships with key stakeholders in the communities we serve including but not limited to capital providers, education agencies, county and city organizations and more. 
●    Assist with leading and supporting the program with workshops, events and classes. Including creation of workshops that are needed within the community. 
●    Tracking and reporting hours monthly of technical assistance and coaching provided to clients through meetings and events. Including tracking client success stories on a quarterly basis. ●    Lead workshops and occasionally sub for classes on various business topics as well as any team events including our annual business pitch competition
●    Partner and build relationships with community stakeholders

Benchmark Job

x

Remote Work Eligible

x

Essential Function

Two primary roles:

• Provide technical assistance, including guidance in the creation of feasibility studies and business plans and advice on key opportunities and challenges, to program participants 
• Lead workshops and occasionally sub for classes on various business topics as well as any team events including our annual business pitch competition
• Partner and build relationships with community stakeholders

Other duties:

●    Prepare entrepreneurs for the process of seeking appropriate capital to build and grow their business 
●    Keep up-to-date with current entrepreneurial trends, market opportunities and skills training
●    Collaborate with partners, chambers of commerce, local economic development agencies and capital providers
●    Build and maintain close professional relationships with small businesses throughout our targeted neighborhoods. 
●    Work in partnership with team to plan and implement special events, including our annual pitch competition 
●    Work with Manager to develop new services based on demonstrated client need
●    Track program metrics and improve the program’s data-collecting practices
●    Assist with recruitment, intake, and ongoing communication with clients who currently own or are interested in starting a business
●    Conduct targeted outreach and relationship- building efforts to identify and engage aspiring and existing small business owners, including attending community events, partnering with local organizations and representing the program at workshops and expos. and networking opportunities to increase program visibility and participation 

•

Performs other duties as assigned

•

Complies with all policies and standards

Education

Education Level

Education Details

Required/ Preferred

Bachelor's

Degree

In business or finance

Preferred

Experience

Experience Details

Required/ Preferred

1-3 years

At least 2 years of experience working with entrepreneurs preferred; prior experience in the relevant client community or in a similar community

Preferred

KSAs

Proficiency

Strong interpersonal and communication skills and the ability to work effectively with a wide range of constituencies in a diverse community

Consistent discipline in upholding confidentiality and discretion with all sensitive matters

COMPUTER PROFICIENCY:

 • Proficiency with Microsoft Office (especially Word, Excel, and PowerPoint)

LANGUAGE REQUIREMENTS:

 • Spanish proficiency required

Licenses/Certifications

Licenses/Certification Details

Time Frame

Required/ Preferred

A thorough completion of this section is needed for compliance with legal standards such as the Americans with Disabilities Act. The physical requirements described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

Physical Demand

N/A

Rarely

Occasionally

Frequently

Constantly

Weight

Standing

X

Walking

X

Sitting

X

Lifting

X

Carrying

X

Pushing

X

Pulling

Climbing

X

Balancing

Stooping

X

Kneeling

Crouching

Crawling

Reaching

A thorough completion of this section is needed for compliance with legal standards such as the Americans with Disabilities Act. The physical requirements described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

Physical Demand

N/A

Rarely

Occasionally

Frequently

Constantly

Weight

Handling

Grasping

Feeling

Talking

Hearing

Repetitive Motions

Eye/Hand/Foot Coordination

While performing the duties of this job, the associate is required to work within the selected working environments.

Working Condition

N/A

Rarely

Occasionally

Frequently

Constantly

Extreme cold

Extreme heat

Humid

Wet

Noise

Hazards

Temperature Change

Atmospheric Conditions

Vibration