Operations and Strategy Coordinator (1268)

Position Overview: The Operations and Strategy Coordinator is a strategic partner to the Chief of Staff and Vice President, Community Impact and Vitality. This role ensures the Chief of Staff and Vice President, Community Impact and Vitality priorities are carried out with precision, clarity, and alignment across the department. The Coordinator serves as a liaison between the Vice President and internal leadership, driving coordination, managing key projects and tasks, and providing executive-level support.

Success Metrics

· Chief of Staff and Vice President, Community Impact and Vitality priorities are executed with precision and alignment

· Agency-wide projects and tasks are delivered on time and within scope

· Communication between the Chief of Staff and Vice President, Community and Vitality and agency leaders is streamlined and proactive

· Stakeholder relationships are strengthened and well-managed

· Executive materials are consistently high-quality and impactful (i.e. writing of reports and other vital communications)

· President’s Office and CIV operations run smoothly and efficiently

Key Responsibilities

Strategic Leadership & Thought Partnership

· Serve as a strategic partner and sounding board to the Chief of Staff and Vice President, Community Impact and Vitality

· Translate high-level goals into actionable plans and track execution

Executive Operations, Finance, & Support

· Manage the Vice President, Community Impact and Vitality calendar, travel, and meeting logistics

· Prepare agendas, briefing materials, and draft minutes for President’s Office and CIV

· Ensure timely follow-up on action items and deliverables

· Support development and oversight of the CIV departmental budget by tracking expenses, forecasting costs, and recommending cost-effective strategies.

Project Management

· Lead cross-functional projects for President’s Office and CIV

· Monitor progress, flag risks, and drive accountability

Communication & Content Development

· Draft, proofread, edit reports, concept papers, and presentations

· Develop high-impact PowerPoint decks and executive communications

· Ensure consistent messaging and alignment across materials

Stakeholder Engagement & Liaison

· Act as the primary point of contact between the Vice President and internal stakeholders

· Represent the Chief of Staff and Vice President in meetings and engagements when appropriate

Operational Excellence

· Identify and implement process improvements

· Support budget tracking, resource planning, and performance metrics

· Maintain confidentiality and manage sensitive information

Knowledge, Skills, and Abilities

· Strategic thinking with strong operational execution

· Executive-level writing, editing, and presentation development

· Exceptional organizational and time management skills

· High emotional intelligence and interpersonal savvy

· Ability to manage multiple priorities in a fast-paced environment

· Proficiency in Microsoft Office Suite, Salesforce, and project management tools

· Bachelor’s degree in Public Administration, Business, Communications, or related field

· 5–7 years of experience in executive support, project management, or operations

· Experience in nonprofit, business, or mission-driven organizations preferred

· Proven track record of working with senior leadership and managing complex initiatives, programs, or departments