What are the responsibilities and job description for the Medical Receptionist/Front Desk position at Baker Family Practice?
About us
Baker Family Practice is located in Covina, CA. We are professional, engaging, supportive and our goal is to ensure patients receive friendly, quality, and professional services.
Responsibilities:
- Greet and check-in patients in a friendly and professional manner
- Answer phone calls, screen and direct them to the appropriate department or staff member
- Schedule appointments and manage the appointment calendar
- Verify patient insurance information and collect co-pays or payments
- Maintain patient records and update information as necessary
- Administrative tasks such as filing, faxing, and scanning documents
- Ensure the waiting area is clean and organized, maintain office supplies
Other duties as assigned.
Skills:
- Excellent communication skills, both verbal and written
- Strong organizational skills with attention to detail
- Ability to multitask and prioritize tasks in a fast-paced environment
- Proficient in using phone systems and basic computer programs
- Knowledge of medical terminology and procedures is a plus
This position requires a professional demeanor, excellent customer service skills, and the ability to work well in a team. Experience working in an emergency room or medical setting is preferred.
Please note that this is a full-time position with regular office hours.
Qualifications
- Medical administrative support
- Computer skills, including proficiency in Microsoft Office
- Patient service experience with a focus on customer satisfaction
- Office experience, including filing and multi-line phone systems
- Knowledge of medical terminology and HIPAA regulations
- Strong organizational skills and attention to detail
- Previous experience in a medical setting, such as a hospital or clinic
- Familiarity with EMR systems like Epic and Meditech
- Ability to handle front desk duties efficiently
- Excellent communication skills and phone etiquette
Job Type: Full-time
Pay: $18.00 - $20.00 per hour
Expected hours: 40 per week
Benefits:
- 401(k)
- 401(k) matching
- Employee discount
- Health insurance
- Paid time off
Experience:
- Computer skills: 2 years (Required)
- Customer service: 1 year (Required)
- Insurance verification: 1 year (Required)
Work Location: In person
Salary : $18 - $20