What are the responsibilities and job description for the Inside Sales Representative position at BakeMark?
When it comes to baking, BakeMark has its own secret ingredient: a team of passionate talented employees. For over 100 years, BakeMark has stood for excellence in quality and service, for our customers, our stakeholders and our colleagues. We attribute our success to our colleagues and their contributions towards meeting the needs of our customers and stakeholders. We shall share our values and ways of working. We are passionate about the baking industry. We excel at creating strong partnerships within the company and with our loyal customers. We love to innovate and thrive to manufacture and deliver performing bakery products and world-class customer service.
With over 100 years of service to the baking industry, BakeMark is recognized as an industry leader and trusted partner for quality bakery ingredients, products, supplies and service. BakeMark is a manufacturer and distributor with 23 branches conveniently located across the U.S.
At BakeMark we appreciate our employees and their families and offer a competitive pay and a full suite of benefits:
- Competitive Compensation
- Health, Dental, Vision & Life Insurance (Comprehensive healthcare benefits package, with many coverage options at a very low employee cost)
- 401K (generous retirement benefits) with a Company Match
- Paid Holidays and Paid Time Off
SUMMARY: The Inside Sales Representative is responsible for generating new business, nurturing existing customer relationships, and supporting overall sales growth. This role focuses on outbound and inbound sales activities conducted via phone, email, and virtual meetings. The ideal candidate is customer-focused, goal-driven, and skilled at building rapport.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
- Manage inbound inquiries and follow up on leads provided by the company.
- Conduct outbound calls and emails to prospective clients to generate new sales opportunities.
- Present product or service offerings to potential customers through phone calls, emails, and virtual demos.
- Identify customer needs and recommend appropriate solutions.
- Build and maintain strong relationships with new and existing customers.
- Maintain accurate and up-to-date records in the CRM system.
- Prepare quotes, proposals, and follow-up correspondence.
QUALIFICATIONS:
- High school diploma required.
- Proven experience in inside sales, customer service, or a related field.
- Strong communication and interpersonal skills.
- Comfortable making outbound calls and handling rejection.
- Ability to multitask, organize, and prioritize effectively.
BakeMark is an equal opportunity employer and does not discriminate in hiring or employment, in accordance with the requirements of all applicable state and federal laws, on the basis of race, color, religion, gender, sexual orientation, marital status, national origin, ancestry, disability, medical condition, age or any other basis prohibited by law.