Dock Solutions Manager

The Dock Solutions Manager is responsible for selling, planning, coordinating, and executing dock and door projects from sale through completion, with a strong focus on budget management, gross margin performance, technician utilization, and customer satisfaction. This role serves as the operational backbone for dock and door projects—supporting the sales team with technical expertise, accurate estimating, and execution planning—while ensuring projects are delivered safely, on time, and profitably. The position works closely with sales, technicians, coordination team, and vendors to align project scope, costs, and scheduling. This role reports directly to the Industrial Solutions Director.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Lead and manage dock and door projects from sale through completion, ensuring work is executed safely, on schedule, within scope, and aligned with customer expectations.
• Project manage and work with technicians to coordinate the installation of dock and door systems including levelers, doors, restraints, and seals.
• Develop, monitor, and control project budgets with accountability for labor efficiency, cost control, and overall job profitability.
• Collaborate closely with vendors, accounting, sales, and management to ensure accurate scheduling, billing, and job closeout.
• Prepare and deliver compelling sales proposals and negotiate to close deals.
• Support the sales team by providing technical expertise, job walks, scope development, and execution planning during the pre-sale and quoting process.
• Meet regularly with sales management to report on territory performance and forecast future sales.
• Stay current on company products, installation standards, and industry trends to ensure best-fit solutions and continuous improvement.
• Manage additional operational initiatives, construction-related projects, and other responsibilities as assigned.

JOB REQUISITES:

The individual in this position should be personable, a problem solver, reliable, ethical, intelligent, and able to adapt to the forces around them—customers, suppliers, co-workers, and other vendors.

Education/Training/Experience:

• High school diploma or equivalent required; bachelor’s degree in Business, Marketing, Communications, or related field preferred.
• 3 years of outside sales experience, preferably in dock and door or material handling.
• Proven track record of meeting or exceeding sales targets in a field-based role.
• Strong understanding of sales techniques, customer relationship management, and territory development.
• Experience using CRM software (e.g., Salesforce, Dynamics) to manage leads and track performance.
• Formal sales training (e.g., Sandler, Challenger, SPIN Selling) is a plus.

Skills, Knowledge, and Abilities:

• Strong mechanical skills
• Great communication skills
• Good, safe work habits
• Strong diagnostic and repair skills
• Able to work with minimal or no supervision in the field

Work authorization:

• United States (Required)

License(s) or Certification(s) Required:

• Valid Driver’s License and willingness to travel extensively within assigned territory

Personal Protective Equipment Required:

• Steel toed, non-slip, work boots (annual reimbursement provided by Bailey)
• Leather gloves, rubber gloves (provided by Bailey)
• Safety glasses (provided by Bailey)
• Hearing protection (provided by Bailey)
• Safety vest (provided by Bailey)

What We Offer:

• Competitive compensation with excellent benefits.
• Multiple health plans—including 100% employer-paid premium options.
• 401(k) with company match, plus paid life and disability insurance.
• 3 weeks of PTO to start, plus 5 sick days and paid holidays.
• Ongoing professional development through OEM certifications and our in-house Bailey University.
• A people-first, family-owned company culture that values your growth and contribution.

Our Values:

• We focus on our customers’ success
• We operate as a team
• We do the right thing
• We look to the future
• We believe in the importance, and in the power, of diversity
• We are stewards of the environment

The Bailey Company Inc. is an Equal Opportunity Employer and affords equal opportunity to all qualified applicants for all positions without regard to protected veteran status, qualified individuals with disabilities and all individuals without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or any other status protected under local, state or federal laws. Those applicants requiring reasonable accommodation to the application and/or interview process should notify a representative of the Human Resources Department.