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Lead Call Center Operator

Bailey Information Technology, LLC
Bethesda, MD Full Time
POSTED ON 3/19/2026
AVAILABLE BEFORE 5/19/2026
Lead Call Center Operator – Key Personnel (4 Positions)

NIH CIT Emergency Call Center | Bethesda, MD

Support high-priority emergency communications operations.

Responsibilities:
- Handle escalations
- Support supervisors
- Mentor staff

Requirements:
- 3–5 years experience
- Emergency ops preferred

Location: On-site Bethesda, MD
Clearance: Tier 2 Public Trust
Schedule: 24/7 shifts

Salary.com Estimation for Lead Call Center Operator in Bethesda, MD
$46,845 to $59,372
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