What are the responsibilities and job description for the Call Center Operator – Weekends position at Bailey Information Technology, LLC?
CALL CENTER OPERATOR – WEEKENDS (1KEY PERSONNEL)
Location: Bethesda, MD (On-site – No Telework)
Clearance: Public Trust (Tier 2 – Required)
Start Date: May 18, 2026
Responsibilities:
Location: Bethesda, MD (On-site – No Telework)
Clearance: Public Trust (Tier 2 – Required)
Start Date: May 18, 2026
Responsibilities:
- Handle emergency and general calls during weekend shifts
- Support paging and communication workflows
- Maintain logs, databases, and system updates
- High school diploma or associate degree required
- Call center experience preferred
- Strong communication and customer service skills
- Experience with telephony or call center systems
- Weekend shifts required
- On-site only
- Essential personnel role