What are the responsibilities and job description for the Parts & Shipping Clerk position at Bailey Equipment and Intralogistics?
Description
Job Description:
• Act as parts representative to walk-in customers.
• Source parts for lift trucks.
• Take phone orders from customers.
• Provide parts quotes to customers.
• Order parts for stock.
• Assist with inventory control.
• Work with dispatchers to transfer parts stock between branches.
• Assist Bailey Company sales reps with quoting and provide pricing to them when they are in the field.
• Assist with shipping and receiving.
• Provide excellent customer service at all times.
• Support all sectors of the Bailey Company.
• Hours: Monday – Friday, 8:00am – 4:30pm
• Uniform is required and provided by company
Requirements
Qualifications:
• High school education (minimum)
• Computer literacy
o i.e. Willingness and ability to work with new computer programs
• Customer Service
o Ability to interact with customers in person and over the telephone
o Willingness to observe proper phone etiquette/manners
• Ability to work well with co-workers