Office Staff

Job Summary

We are seeking a dynamic and organized Office Staff member to join our team! In this vital role, you will be the friendly face and efficient coordinator behind the scenes, ensuring smooth daily operations within our office environment. Your proactive approach and excellent communication skills will help foster a welcoming atmosphere for clients, visitors, and team members alike. This paid position offers an exciting opportunity to develop your administrative expertise while supporting various office functions. If you thrive in a fast-paced setting and enjoy multitasking with precision, this is the perfect role for you!

Responsibilities

• Greet visitors, answer multi-line phone systems, and direct calls with professionalism and courtesy
• Manage front desk duties including check-ins, appointments, and handling incoming inquiries
• Perform data entry tasks accurately using Microsoft Office applications and bookkeeping software such as QuickBooks
• Organize and maintain filing systems, both physical and digital, ensuring confidentiality of sensitive information
• Assist with office management tasks including calendar management, scheduling meetings, and coordinating appointments
• Support administrative functions such as proofreading documents, managing correspondence, and preparing reports
• Provide excellent customer service by addressing client needs promptly and efficiently while maintaining positive communication

Experience

• Prior office experience or administrative support roles demonstrating strong organizational skills
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and computer literacy skills
• Experience with BailBooks or similar bookkeeping software is preferred
• Bilingual abilities are a plus to effectively communicate with diverse clients and team members
• Demonstrated ability to handle confidential information with discretion and professionalism
• Strong typing, data entry, proofreading, and organizational skills essential for success in this role
• Personal assistant or office management experience is advantageous but not required

Join us in creating a vibrant office environment where your skills make a real difference! We value energetic individuals who are eager to contribute their talents in a supportive setting. This paid opportunity is designed to help you grow professionally while supporting our team’s success every day.

The Office Staff role at Bail My Tail Bail Bond Agency serves as the administrative nerve center for local bail agents, co-signers, and defendants. Operating out of primary offices like the Flint, MI located right by the Genesee County Jail.

Office personnel ensure the rapid underwriting, processing, and documentation of bail bonds across Michigan. This position requires a high level of confidentiality, strong customer service skills, and the ability to operate efficiently in a fast-paced environment.

Location: Typically based in Flint, MI, supporting other local offices

Position Type: Full-Time / Part-Time (May involve evening, weekend, or holiday shifts due to 24/7 agency operations)

Key Responsibilities

Client Intake & Communication: Answer incoming new business calls, explain flexible payment options, and provide information to frantic families.

Underwriting Support: Gather necessary data from co-signers, check defendant history, and attendance to court risk assessments.

Paperwork Processing: Prepare, type, and review applications, indemnity agreements, and bond files for accuracy before agent post.

Payment Collection: Process non-refundable fee payments, manage receipts, and set up financing or payment schedules.

Court & Jail Coordination: Communicate directly with courts and law enforcement agencies to track defendant court dates and case statuses.

Agent Backup: Provide remote backup underwriting and route urgent calls when local field agents are physically inside jails or courtrooms.

Record Keeping: Input data into the agency database and track client files to ensure compliance with Michigan regulations.

Pay: $20.00 - $25.00 per hour

Work Location: In person

Salary : $20 - $25