What are the responsibilities and job description for the Customer Compliance Intern, Summer/Fall 2026 position at BAE Systems?
Job Description
The Compliance Review Intern serves as a critical link between customer requirements and operational execution within the Aftermarket Service Center. This role, within the Program Management Organization, is responsible for ensuring that all product repair requirements strictly adhere to customer purchase orders, contracts, and regulatory mandates. By blending technical compliance oversight with customer service excellence, Successful candidates ensure that deliverables meet all quality and contractual standards while supporting the Customer Service Manager (CSM) in maintaining high levels of customer satisfaction and business growth.
Key Responsibilities:
Compliance & Contract Acceptance: Review customer and product repair requirements daily to ensure absolute compliance with purchase orders, contracts, and command media procedures.
Customer Interface & Support: Serve as a secondary point of contact for customer accounts, providing transparent communication regarding receipt status for repairs.
VAS Growth Driver: Proactively identify and execute Value Added Services (VAS) opportunities across both Services and Spares portfolios; leverage the compliance review process to propose strategic enhancements that drive business growth and optimize customer lifecycle support.
Cross-Functional Problem Solving: Analyze complex customer issues and coordinate with Operations, Quality, and Engineering to implement creative, systemic corrective actions.
Technical Documentation: Interpret technical specifications, standards, and component manufacturing manuals to ensure all work scopes align with FAA and military aerospace standards.
Business Support: Assist the Customer Service Manager in developing work scopes, facilitating customer account management, and supporting AOG (Aircraft on Ground) emergency requirements.
Required Education, Experience, & Skills
Must currently be enrolled in collegiate degree with good academic standing.
Preferred Education, Experience, & Skills
- Must have completed your sophomore or junior year of a four year degree program in Business Administration or Operations.
Pay Information
Full-Time Salary Range: $36593 - $49357
Please note: This range is based on our market pay structures. However, individual salaries are determined by a variety of factors including, but not limited to: business considerations, local market conditions, and internal equity, as well as candidate qualifications, such as skills, education, and experience.
Temporary employees generally are not eligible for BAE Systems benefits, but can elect to participate in the 401(k) savings plan. Temporary employees working 20 hours per week are eligible for medical benefits, the employee assistance program, and business travel accident insurance.
About BAE Systems Electronic Systems
BAE Systems, Inc. is the U.S. subsidiary of BAE Systems plc, an international defense, aerospace and security company which delivers a full range of products and services for air, land and naval forces, as well as advanced electronics, security, information technology solutions and customer support services. Improving the future and protecting lives is an ambitious mission, but it’s what we do at BAE Systems. Working here means using your passion and ingenuity where it counts – defending national security with breakthrough technology, superior products, and intelligence solutions. As you develop the latest technology and defend national security, you will continually hone your skills on a team—making a big impact on a global scale. At BAE Systems, you’ll find a rewarding career that truly makes a difference. Electronic Systems (ES) is the global innovator behind BAE Systems’ game-changing defense and commercial electronics. Exploiting every electron, we push the limits of what is possible, giving our customers the edge and our employees opportunities to change the world. Our products and capabilities can be found everywhere – from the depths of the ocean to the far reaches of space. At our core are more than 14,000 highly talented Electronic Systems employees with the brightest minds in the industry, we make an impact – for our customers and the communities we serve.
This position will be posted for at least 5 calendar days. The posting will remain active until the position is filled, or a qualified pool of candidates is identified.
Salary : $36,593 - $49,357