What are the responsibilities and job description for the Field Service Engineer position at BAE Systems USA?
Job Description
The worksite will be at Tyndall AFB.
Conducts technical analysis of product implementations, modifications and enhancements to product in accordance with specific customer specifications and implementations.
Troubleshoots technical problems and issues, determines technical solution in accordance with product and customer specifications, and recommends actions to company or customer representatives.
Assesses product needs in accordance with customer specifications.
Travel to various locations within the US in support of customer test requirements with typical durations of one to two weeks.
Involved with the repair of equipment and components at field locations and customer sites.
Provides routine to moderately complex support. Installs, operates, tests, troubleshoots, maintains, repairs and modifies equipment. Performs a variety of maintenance and technical support on products such as equipment, integrated systems and subsystems, and software at customer and/or field locations.
Analyzes and evaluates products and related performance. Troubleshoots and diagnoses malfunctions to eliminate problem in minimum time.
Installs, upgrades and removes products ensuring coordinated engineering field change. Maintains effective customer communications and relations. May provide onsite training of customer support personnel.
Provides on-site technical support for software and hardware installs, hardware moves, add or changes of hardware/software for the end-user community.
Required Education, Experience, & Skills
Required Qualifications:
High School Diploma or GED and 10 years of experience
Experience with a variety of maintenance and technical support products, equipment, integrated systems and subsystems.
Experience with EW/ECM/ECCM pods or EW/ECM/ECCM systems.
Must have active Secret Security Clearance and be able to obtain SAP access.
Pay Information
Full-Time Salary Range: $ $
Please note: This range is based on our market pay structures. However, individual salaries are determined by a variety of factors including, but not limited to: business considerations, local market conditions, and internal equity, as well as candidate qualifications, such as skills, education, and experience.
Employee Benefits: At BAE Systems, we support our employees in all aspects of their life, including their health and financial well-being. Regular employees scheduled to work 20 hours per week are offered: health, dental, and vision insurance; health savings accounts; a 401(k) savings plan; disability coverage; and life and accident insurance. We also have an employee assistance program, a legal plan, and other perks including discounts on things like home, auto, and pet insurance. Our leave programs include paid time off, paid holidays, as well as other types of leave, including paid parental, military, bereavement, and any applicable federal and state sick leave. Employees may participate in the company recognition program to receive monetary or non-monetary recognition awards. Other incentives may be available based on position level and/or job specifics.
About BAE Systems Intelligence & Security
BAE Systems, Inc. is the U.S. subsidiary of BAE Systems plc, an international defense, aerospace and security company which delivers a full range of products and services for air, land and naval forces, as well as advanced electronics, security, information technology solutions and customer support services. Improving the future and protecting lives is an ambitious mission, but it's what we do at BAE Systems. Working here means using your passion and ingenuity where it counts – defending national security with breakthrough technology, superior products, and intelligence solutions. As you develop the latest technology and defend national security, you will continually hone your skills on a team—making a big impact on a global scale. At BAE Systems, you'll find a rewarding career that truly makes a difference.
Intelligence & Security (I&S), based in McLean, Virginia, designs and delivers advanced defense, intelligence, and security solutions that support the important missions of our customers. Our pride and dedication shows in everything we do—from intelligence analysis, cyber operations and IT expertise to systems development, systems integration, and operations and maintenance services. Knowing that our work enables the U.S. military and government to recognize, manage and defeat threats inspires us to push ourselves and our technologies to new levels.
This position will be posted for at least 5 calendar days. The posting will remain active until the position is filled, or a qualified pool of candidates is identified.