Operations Excellence Program Manager

This role will work out of a location or city within the Central Region (e.g., Texas, Louisiana, North Carlina, South Carolina, Mississippi, Georgia, Alabama, Florida, or Tennessee) and must live near a major airport for travel.

The Program Manager, Operations Excellence (OPEX) role supports operational performance improvements at the branches by collaborating with the Operations team and implementing continuous improvement initiatives. They assist in establishing key performance indicators (KPIs) and engage team members to enhance efficiency and safety, ensuring alignment with the business plan.

The compensation for this position will be commensurate with education or work experience.

What You'll Be Doing

• Assists in leading OPEX initiatives for designated branches, ensuring alignment with organizational goals.
• Identify opportunities for improvement and collaborate with branch leaders to develop and implement action plans.
• Assists in developing and deploying visual management tools, standardizing best work practices, and documenting processes.
• Maintains communication channels with branch leaders and General Managers (GMs).
• Supports the training and coaching of branch team members on continuous improvement methodologies.
• Facilitates collaboration across key stakeholders e.g. IT, SHS, Fleet, etc.
• Participates in Gemba walks, engage with front-line staff to gather input, identify pain points, and co-create solutions.
• Builds relationships and supports team members to foster a continuous improvement mindset throughout the organization
  
  

What We're Looking For

• Bachelor’s degree in engineering, systems, or another related field or a combination of edutain and work experience.
• Minimum of 10 years’ experience in continuous improvement, Operations Excellence, or Lean Manufacturing.
• Demonstrated success in implementing Lean/OPEX initiatives.
• Proficiency in driving Operations Excellence, Lean, and Change Management.
• Strong attention to detail with excellent problem-solving skills and a commitment to achieving results.
• Collaborative and results-oriented approach.
• Excellent project management, execution, and organizational skills.
• Strong analytical skills, with the ability to identify and analyze problems, and develop effective corrective actions.
• Effective communication skills, capable of working with all levels of the organization, from operators to senior leaders.
  
  

If you feel you don’t have the experience listed above, but still think you are qualified for the job, we encourage you to apply for consideration

What You'll Get In Return

• Generous salary and bonus program(s)
• Low-cost Medical, Dental, and Vision Insurance
• Retirement Plan with Employer Matching Contributions
• Attractive Vacation Programs
• Inclusive Group Life Insurance
• Supportive Employee Assistance Program (EAP) that allows for covered behavioral health visits
• Rewarding Employee Referral Program
• Valuable Employee Training Program(s)