Taproom Manager

About Us

Beer. Coffee. Music. Badger Hill Brewing is focused on building community through the informal and social crafts of beer, coffee and music. We offer a wide range of established and innovative beers, creative coffee creations (available all-day), and a full line up of live, local music.

We are located in the exciting and expanding entertainment district in Shakopee, MN.

Job Summary
We are seeking an experienced and dynamic Taproom Manager to oversee daily operations of our taproom. The ideal candidate will possess strong leadership skills, a passion for hospitality, and extensive knowledge of craft beer and the "taproom experience". This role involves managing staff, ensuring exceptional customer experiences, and maintaining operational excellence within a fast-paced, taproom environment. The Taproom Manager will be responsible for supervising all aspects of the taproom, including staff training, inventory control, and ensuring compliance with alcohol and food safety standards.

Responsibilities

• Lead and manage the taproom team to deliver outstanding customer service and ensure smooth daily operations.
• Oversee beverage service, and bar operations, including managing the bar area and ensuring proper procedures.
• Utilize POS systems (we use Square) order processing, cash handling, and sales reconciliation.
• Conduct staff training on craft beer service, customer service, POS usage, and operational procedures to promote a high standard of service.
• Monitor inventory levels, control stock, and coordinate with vendors for supplies to ensure product availability.
• Manage shift schedules, assign duties, and supervise team members to optimize productivity.
• Ensure compliance with health and safety regulations, including food and alcohol safety standards and sanitation practices.
• Handle customer inquiries, resolve complaints promptly, and foster a welcoming environment for guests.
• Event planning such as weekly trivia and music events, private party bookings and major seasonal events.
• Support budgeting efforts by tracking sales data and controlling costs related to food and beverage inventory.

Experience

• Proven management experience in the food and beverage service industry, particularly within the craft beer / taproom environment.
• Extensive background in restaurant management with familiarity in kitchen management, hospitality management, or food service management roles.
• Experience with POS systems.
• Demonstrated leadership skills in supervising staff, conducting interviews, training & development programs, and team management.
• Knowledge of alcohol and food safety standards and regulations within the hospitality industry.
• Strong organizational skills with the ability to handle multiple responsibilities efficiently in a fast-paced setting. This position offers an exciting opportunity for a dedicated professional passionate about hospitality and beverage service to lead a vibrant taproom team while delivering memorable guest experiences through excellent management practices.

Benefits:

• Employee discount
• Flexible schedule
• Health insurance
• Paid time off
• Paid training

Work Location: In person