Central Dispatcher

This role will work out of Portage, IN or South Bend, IN.

The dispatcher schedules, coordinates, dispatches, and monitors Badger units within a defined region following national processes and procedures. This role requires the flexibility to work nights and weekends.

The compensation for this position will be commensurate with education or work experience.

What You'll Be Doing:

• Manages dispatch calendar (Google calendar, etc.)
• Manages daily dispatch activities (availability and time approval by Branch Manager (BM), dispatching closest trucks, etc.)
• Converts opportunities to sales requests (SR) and confirms with owner (Outside Sales Representative (OSR), General Manager (GM), or Branch Manager (BM))
• Answers central dispatch phone line in a timely and professionally
• Processes requests from existing (standard) customers

What We're Looking For:

• Education: high school diploma or GED
• 1-2 years dispatch experience, preferred
• Excellent communication skills to collaborate with others under any type of condition
• Excellent clerical and organizational skills to keep track of schedules, routes, and personnel
• Knowledge of computers for scheduling and other dispatching duties, Oracle Field Operations module preferred

What You'll Need for Success:

• Ability to multitask with different, and sometimes conflicting, events happening at the same time
• Ability to work under stress and remain calm and to calm other people during rapidly changing circumstances
• Ability to relay information in a fast-paced environment
  
  If you feel you don’t have the experience listed above, but still think you are qualified for the job, we encourage you to apply for consideration.

What You'll Get In Return:

• Generous weekly pay and overtime opportunities
• Low-cost Medical, Dental, and Vision Insurance
• Retirement Plan with Employer Matching Contributions
• Attractive Vacation Programs
• Inclusive Group Life Insurance
• Supportive Employee Assistance Program (EAP) that allows for covered behavioral health visits
• Rewarding Employee Referral Program
• Valuable Employee Training Program(s)

Badger Infrastructure Solutions is the industry leader in non-destructive hydro-excavation (hydrovac) services. Since 1992, Badger has been innovating cutting-edge technology and providing services to a diverse customer base, including oil and gas, energy, industrial, construction, transportation and other markets, as well as numerous government agencies within Canada and the United States.