What are the responsibilities and job description for the Host-Killeen position at Back Porch Draft House?
Job Overview
We are seeking a friendly and organized Host to join our dynamic team. The ideal candidate will be the first point of contact for our guests, ensuring a warm welcome and a seamless dining experience. This role requires excellent communication skills and a passion for providing outstanding customer service in a fast-paced environment.
Duties
- Greet guests as they arrive with a warm and friendly demeanor.
- Manage reservations and seating arrangements efficiently.
- Maintain an organized waiting list and communicate wait times to guests.
- Assist in coordinating the flow of guests to ensure timely service.
- Provide information about menu items, specials, and restaurant policies.
- Answer phone calls with professionalism, addressing inquiries and taking reservations.
- Collaborate with the restaurant staff to ensure guest satisfaction throughout their dining experience.
- Uphold high standards of hospitality and guest relations at all times.
Qualifications
- Previous experience in a hospitality or food service role is preferred.
- Strong customer service skills with a focus on guest satisfaction.
- Excellent communication abilities, both verbal and written.
- Ability to handle multiple tasks in a busy environment while maintaining attention to detail.
- Knowledge of phone etiquette and effective guest services practices.
- A positive attitude and willingness to work as part of a team in a hotel or restaurant setting.
Join us in creating memorable experiences for our guests while developing your skills in the hospitality industry!
Job Types: Full-time, Part-time
Pay: From $7.25 per hour
Expected hours: 10 – 30 per week
Benefits:
- Employee discount
- Flexible schedule
Ability to Commute:
- Killeen, TX 76543 (Required)
Work Location: In person
Salary : $7