What are the responsibilities and job description for the Front Desk Associate position at Back On Track Chiropractic?
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We are looking for an outgoing, genuine, and motivated person to join our team! Must be punctual, act professional, and have great communication skills. At Back on Track we are passionate about restoring health and our patients quality of life with natural healthcare. We strive to uncover the patients' individual needs and goals. We want to inspire them to live a healthier and more fulfilled life. Our staff will exhibit integrity, congruency, and affinity for each other to give exceptional service to our patients. We recognize that not all of our community will resonate with our brand and we are ok with that. We have high standards and passion that attracts people committed to real health that may include lifestyle changes. Our role is not to lower those standards to attract more patients, it is to keep the standards high and attract those who want to overcome the obstacles standing between them and their goals. Through this commitment, our team will grow into more doctors, 2 case managers and supporting staff within the next year. This will expand our reach so we can help as many patients as possible find true health care. We are looking for someone who values this type of healthcare and who will be an asset to our team.
Responsibilities:
Help patient make and keep appointments
Contact patients on reactivation list
Check in and check out patients
Enter charges appropriately
Room patients
Answer texts and phones
Drive production
Coordinate schedule
Schedule out patients for care plans
Filing
Help with lead follow up
Encourage patient testimonials and referrals
Assist with therapies
HIPAA Compliance
Skills:
Professional attitude and appearance REQUIRED
Solid written and verbal communication skills
Ability to be resourceful and proactive when issues arise
Excellent organizational skills
Multitasking and time-management skills, with the ability to prioritize tasks
Customer service attitude
Detail orientated
Office hours are Monday through Thursday 9 am-1pm and 3 pm-6 pm. We arrive 1 hour prior to first patient. We have 30 minutes to 1 hour for lunch. The two hour time frame allows us to get done with paperwork. Occasional weekends or Fridays will be required with sufficient notice. Most holidays off! 3 day weekends!
Benefits include complimentary chiropractic and physical therapy for you and immediate family members, paid time off, bonuses, 401K and vacation.
No previous chiropractic/healthcare experience needed.
Please submit resume. Complete Phone Interview, Attention to Detail, and Customer Service skill test via really.
*If you are not able to commit to the working hours and at least 2 years of employment, please do not apply.**
Job Type: Full-time
Salary: $18.00 - $20.00 per hour
Benefits:
401(k)401(k) matching
Employee discount
Paid time off
Uniform allowance
Healthcare setting: Private practice
Education:
High school or equivalent (Required)
Experience:
Computer skills: 3 years (Preferred)
Customer service: 1 year (Required)
Job Type: Full-time
Pay: $18.00 - $20.00 per hour
Benefits:
- Employee discount
- Paid time off
Work Location: In person
Salary : $18 - $20