Busser/Food Runner/Expediter - Wildseed Palo Alto

Wildseed is a plant-based restaurant focused on vibrant, seasonal cooking and feel-good food. With thoughtful cocktails, zero-proof options, and an approachable take on wellness-driven dining, Wildseed proves that plant-powered can be both indulgent and energizing. We value creativity, balance, and a supportive team culture where people can grow and take pride in what they serve.

General Job Description

The Busser / Food Runner Expediter plays an integral role in delivering a seamless and memorable guest experience by supporting the pace, flow, and overall execution of service. This position is responsible for delivering food with precision and care, maintaining a clean and well-organized dining environment, and assisting with expediting to ensure accuracy and timing across all orders.

This role requires a high level of awareness, communication, and attention to detail, with a focus on anticipating the needs of both guests and team members. Busser / Food Runner / Expediters contribute to a dynamic and hospitality-driven environment by supporting service at every touchpoint and helping create a polished, thoughtful dining experience.

This role works under general supervision while exercising initiative and sound judgment in a fast-paced, guest-focused setting. Additional duties and responsibilities may be assigned by management as needed.

Key Responsibilities

• Support a seamless and efficient service experience by maintaining clean, organized, and fully stocked dining and service areas
• Deliver food with accuracy, urgency, and attention to presentation, ensuring proper timing and guest satisfaction
• Assist with expediting by organizing tickets, coordinating order flow, and ensuring dishes are complete and accurate before leaving the pass
• Communicate clearly with BOH to confirm readiness, modifications, and timing of orders during service
• Anticipate guest and team needs, providing proactive support to servers and bartenders throughout service
• Demonstrate strong menu knowledge, including ingredients and allergy awareness, to support confident food delivery
• Engage with guests in a friendly and professional manner, contributing to a positive and welcoming environment
• Maintain high standards of cleanliness, organization, and operational readiness across all areas
• Handle guest concerns with professionalism and escalate appropriately when needed
• Contribute to a team-focused environment by supporting all front-of-house roles as needed

Qualifications & Availability

• Must have night time availability, including weekends and holidays
• Previous customer service experience preferred (restaurants, hotels, hospitality, or sales)
• Strong people skills, outward energy, and the ability to multitask in a fast-paced environment
• Genuine interest in hospitality and guest satisfaction

Certifications

• Food Safety and RBS certification required
• If not currently certified, employee must complete certifications within 30 days of hire

Responsibility

• Guest satisfaction through authentic, genuine hospitality

Physical Job Requirements

The ideal candidate must be able to perform all physical requirements of the role, with or without reasonable accommodation, including:

• Remaining in a stationary position up to 80% of the time
• Frequently lifting and moving boxes, tables, umbrellas, chairs, and other items weighing up to 50 lbs
• Working outdoors on patios in varying weather conditions
• Exposure to hot kitchen areas and walk-in refrigerators or freezers

Compensation & Benefits

• Tips
• 100% employer-paid health insurance for employees averaging 26 hours/week
• Employee portal for paystubs, W-2s, and benefits access
• Transportation and commuter benefits
• Group gym membership rates
• Career development opportunities
• CalSavers retirement program
• On-Demand Pay

Pursuant to the San Francisco Fair Chance Ordinance, qualified applicants with arrest and conviction records will be considered for employment.

Pay: From $19.18 per hour

People with a criminal record are encouraged to apply

Work Location: In person

Salary : $19