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Shift Lead Supervisor

Back A Yard Caribbean American Grill
San Jose, CA Full Time
POSTED ON 4/9/2026 CLOSED ON 5/9/2026

What are the responsibilities and job description for the Shift Lead Supervisor position at Back A Yard Caribbean American Grill?

Benefits:

  • 401(k)
  • Dental insurance
  • Employee discounts
  • Flexible schedule
  • Health insurance
  • Opportunity for advancement
  • Paid time off
  • Training & development


Benefits/Perks

  • Flexible Scheduling
  • Competitive Compensation
  • Career Advancement Opportunities


Job Summary

We are seeking an experienced Shift Lead Supervisor to join our team! As a Shift Lead, you will be responsible for the restaurant’s operational performance during your shift. You will create employee schedules, supervise staff, and assign duties to ensure the restaurant runs smoothly. The ideal candidate is a strong leader with restaurant experience.

Responsibilities:

  • Train and manage employees and assign duties as needed
  • Lead team in providing exceptional customer service
  • Resolve customer complaints gracefully and with tact
  • Adhere to all health and safety rules and regulations
  • Provide sales and productivity reports to upper management
  • Maintain appropriate inventory levels, reorder and restock when necessary
  • Cover the shifts of absent employees


Qualifications:

  • High school diploma/GED
  • Previous food service experience
  • Familiarity with Microsoft Office, restaurant management software, and POS software
  • Ability to remain calm and thrive under pressure
  • Excellent management and leadership skills
  • Strong communication and problem-solving skills

Salary : $19 - $25

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