What are the responsibilities and job description for the Remote Live Chat & Customer Service Representative position at Babylon Barbers?
Babylon Barbers is looking for a friendly and reliable Remote Live Chat & Customer Service Representative to assist clients through live chat, email, and online messaging.
You’ll help customers with appointment scheduling, haircut and beard service questions, pricing, availability, and general inquiries while providing fast, professional, and welcoming support.
Responsibilities
- Respond to customer questions through live chat, email, and online messages
- Help clients schedule, reschedule, and confirm appointments
- Provide information about haircuts, fades, beard services, pricing, and availability
- Answer general questions in a friendly and professional manner
- Handle customer concerns and provide simple solutions
- Update customer and appointment information accurately
- Follow up with clients when needed
- Coordinate with the barber team to ensure a smooth customer experience
Requirements
- Friendly and professional communication style
- Good written English and typing skills
- Basic computer and internet skills
- Previous customer service, hospitality, or chat support experience is a plus
- Strong attention to detail
- Ability to multitask and work independently
- Reliable internet connection and a quiet workspace
What We Offer
- 100% Remote Work
- Flexible scheduling
- Training provided
- Competitive compensation
Babylon Barbers is a modern barbershop focused on quality men's grooming, precision haircuts, fades, beard trims, and personalized barbering services. The shop provides a welcoming, professional atmosphere where skilled barbers combine traditional techniques with contemporary styles to deliver a great client experience.
Salary : $28 - $30