What are the responsibilities and job description for the Shop Manager position at ba&sh?
Company Description
ba&sh was founded in 2003 by Barbara Boccara and Sharon Krief, best friends with a shared passion for fashion, with the mission to create a dream wardrobe and share it with others. Known for its distinctly Parisian aesthetic, the brand combines freedom, joy, and effortless elegance, creating standout pieces like the iconic ba&sh dress. With over 400 points of sale worldwide, the company has grown significantly, supported by L Catterton’s partnership since 2015 and the expertise and global reach of LVMH.
Role Description
This is a full-time, on-site Shop Manager role located in Palm Beach Gardens, FL. As a Shop Manager at ba&sh, you will oversee daily store operations, drive sales performance, and inspire a team to deliver exceptional customer experiences that align with the brand’s ethos. Responsibilities include managing staff performance, ensuring top-tier service to customers, and maintaining an engaging and welcoming store atmosphere. Additionally, you will monitor inventory, refine store processes, and help achieve set sales goals.
Qualifications
- Strong Communication skills with the ability to motivate and manage teams effectively.
- Proven experience in Operations Management and Store Management, ensuring the smooth functioning of retail spaces.
- Exceptional Customer Service and Customer Experience expertise to uphold and enhance the brand’s values.
- Ability to work in a fast-paced, sales-driven retail environment.
- Prior experience in luxury retail or fashion is a plus.
- Strong organization and problem-solving abilities, with attention to detail.
- Flexibility to adapt to various responsibilities, including working weekends and holidays.