Product Development Manager

BA Global Talent is seeking a qualified professional to join as an On-Site Product Development Manager in Boca Raton, Florida, at the Florida Department of Transportation. You will play a crucial role in managing the lifecycle of SunPass products, solutions, and applications, ensuring they meet business requirements and align with the SunPass Operations roadmap. Acting as a key liaison between SunPass Operations, Toll Operations leadership, and technical teams, you will oversee product development activities, operational governance, and continuous improvement efforts.

You would be joining a fantastic group of people who not only demonstrate their belief in BA and its mission but also deliver fantastic results. If you are a self-starter and can thrive in a fast-paced environment, then this is the role for you! Apply now for an opportunity to start or further your career with a young, fast-growing company that values its front line.

Responsibilities:

• Product Development & Delivery: Manage research and development activities related to the design, enhancement, and qualification of SunPass products and solutions.
• Cross-Functional Collaboration: Partner with cross-functional teams to fulfill product requirements and successfully transition products from the development phase to commercialization.
• Schedule Management: Oversee product delivery, managing tasks, and assisting in determining schedules for new releases, feature updates, and maintenance cycles.
• Technical Consultation: Act as a technical consultant to the SunPass Operations team, leading the testing and evaluation of innovative technologies.
• Operational Governance: Develop and maintain a centralized inventory of SunPass products, solutions, and applications while ensuring Standard Operating Procedures (SOPs) are created, updated, and maintained.
• Performance Monitoring: Collaborate with the Toll Operations Business Intelligence team to develop dashboards and reporting tools to monitor program performance and capture initiative updates.
• Strategic Improvements: Monitor input from all business units to ensure functional requirements are met, identifying opportunities for improvement and lifecycle replacement needs.
• Emergency Response: Gain detailed knowledge across all facets of SunPass Operations to support executive decision-making and serve during times of emergency to support state response efforts and ensure continuity of operations.

Qualifications:

• Bachelor’s or Master’s Degree in Computer Science, Information Systems, Business Administration, Operations Management, Project Management, or another related field, or equivalent work experience.
• A minimum of 7 years of tech industry, product engineering, operations, technology integration, or other related work experience.
• Proven experience leading and coordinating cross-functional teams to deliver high-quality, customer-focused technical solutions.
• Strong capability to align technology and product specifications directly with overarching business objectives.
• Ability to prepare detailed documentation, performance summaries, and initiative updates for leadership visibility.
• Ability to submit your resume strictly in PDF or Word doc format, as other formats will be automatically disqualified.

On-Site: Boca Raton, FL

Schedule: Full-Time

Only resumes submitted in English will be considered.

All qualified applicants will receive consideration for job opportunities without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin.

BA Global Talent connects professionals across the Americas with meaningful opportunities at U.S. companies. We specialize in remote recruitment, HR operations, and workforce solutions, with a strong focus on transparency, support, and long-term success. At BA, you're never just a placement, you're part of a team that values growth, autonomy, and impact.