What are the responsibilities and job description for the Head of Strategic Accounts & Business Development position at B9Creations | Digital Manufacturing Technology?
Are you ready to push boundaries, take smart risks, and make a real impact?
B9Creations is looking for a strategic, curious, driven, and relationship-focused individual to join our team as Head of Strategic Accounts & Business Development.
In this role, you'll build and expand relationships with some of B9Creations' most important customers and target accounts, uncovering meaningful business challenges and turning those insights into opportunities for long-term, profitable growth. If you're someone who can earn trust at the executive level, ask the right questions, connect people and ideas, and create momentum in complex opportunities, we want to hear from you.
WHAT'S IN IT FOR YOU?
WHAT YOU'LL BE DOING
- Own and grow relationships with B9Creations’ most strategically important customers, identifying opportunities for expansion and long-term growth.
- Build trusted relationships with executives, economic buyers, technical stakeholders, and other key decision-makers.
- Develop new relationships within target accounts through strategic outreach, networking, referrals, events, and industry partnerships.
- Lead discovery conversations to uncover meaningful customer challenges, business impact, priorities, decision criteria, and potential opportunities.
- Turn customer insights into qualified commercial opportunities and work with Sales to advance them through commitment and close.
- Coordinate the right B9Creations resources across Sales, Marketing, Finance, Engineering, Technology, Customer Solutions, and leadership to move opportunities forward.
- Develop business cases and deal strategies that balance customer value with profitability, execution feasibility, and B9Creations’ strategic priorities.
- Bring customer and market insights back into B9Creations to help inform commercial strategy, marketing, solutions, services, and business decisions.
WHAT WE'RE LOOKING FOR
- 5 years of experience in strategic account management, business development, complex B2B sales, or a related commercial role.
- Demonstrated ability to build trusted relationships with senior executives and key decision-makers and turn those relationships into business opportunities.
- Experience navigating complex buying groups, longer sales cycles, and opportunities requiring technical, financial, and operational input.
- Strong commercial and financial acumen, with the ability to understand customer value, business cases, deal economics, risk, and profitability.
- Excellent discovery, active listening, communication, negotiation, and relationship-building skills.
- Strong judgment, curiosity, and the ability to quickly learn technical products and solutions without needing to be the technical expert in the room.
- Ability to influence and create alignment across teams, even when those teams don’t report directly to you.
- Comfortable using CRM, account planning, sales and marketing automation, and data to manage relationships and opportunities.
- Bachelor’s degree in business, engineering, a related discipline, or equivalent relevant experience.
NICE TO HAVE
- Experience working in advanced manufacturing or a similar technical or industrial environment.
- Experience selling or developing business for complex technical solutions.
- Experience working with complex, high-value B2B products or solutions.