What are the responsibilities and job description for the Retail Sales Operations Associate position at B-Town Vapes & Glass?
Join our Newest Location on Four Corners! Opening late October is B-Town Vapes which is originally out of Billings. With over 8 locations we strive to for excellence in our local community. Both Opening & Closing Shifts are Available!
The Sales Operations Associate at B‑Town Vapes Inc. plays a key role in delivering excellent customer service while supporting daily retail and operational functions. This position is responsible for assisting customers at the point of sale, maintaining store cleanliness, managing inventory, stocking products, and ensuring a well-organized and compliant retail environment.
Key Responsibilities
Sales & Customer Service
- Greet customers in a friendly, professional, and respectful manner
- Ring up customer purchases accurately using the point-of-sale (POS) system
- Answer customer questions regarding products, pricing, and promotions
- Ensure age verification and compliance with all local, state, and federal regulations
- Promote a positive shopping experience and build customer loyalty
Store Operations
- Receive, unpack, and properly put away inventory shipments
- Stock shelves, displays, and backroom storage areas
- Monitor inventory levels and report low or missing stock to management
- Assist with inventory counts, audits, and product organization
Cleanliness & Organization
- Maintain a clean, organized, and professional store environment
- Perform daily cleaning tasks including counters, floors, displays, and work areas
- Ensure products are neatly displayed and properly labeled
General Duties
- Follow company policies, procedures, and safety guidelines
- Assist with opening and closing duties as assigned
- Support team members and management with additional tasks as needed
Qualifications & Requirements
- Must meet legal age requirements to work in a vape retail environment
- Previous retail or customer service experience preferred (but not required)
- Strong communication and interpersonal skills
- Basic math skills and attention to detail
- Ability to work independently and as part of a team
- Reliable, punctual, and professional
Physical Requirements
- Ability to stand for extended periods
- Ability to lift and carry boxes and inventory (up to approximately 30–50lbs)
- Ability to bend, reach, and move throughout the store
Work Schedule
- Flexible schedule including evenings, weekends, and holidays as needed. We do not have set work days. If you need time off we have a system to request time off as well as you can shift swap with other staff accordingly.
Why Work at B‑Town Vapes Inc.?
Benefits
- Paid Time Off Accrual
- Bereavement Pay
- Flexible Schedule
- Cash Tips
- Employee Holiday Incentives
- Generous Employee Discounts Extra Discount Days!
- Supportive Team
- Team Building & Training Experience
- Growth Oppurtunities
- 4 Day work weeks with 3 days off per week!
- Locally Owned with an amazing Ecosystem
Additional Job Details:
- Opening Shift Available 6:45am-4:45pm
- Closing Shift Available 2:15pm-12:15am
- Open Weekends & Holiday’s
Pay: $21.00 per hour
Expected hours: 40.0 per week
Benefits:
- Employee assistance program
- Employee discount
- Flexible schedule
- Paid time off
- Store discount
Application Question(s):
- This is a new store location and you must be 18 or older to work here do you agree to continue?
- This position is FULL TIME w/4 Day work weeks do you agree to continue?
Education:
- High school or equivalent (Preferred)
Experience:
- Customer service: 2 years (Preferred)
- Cash handling: 1 year (Preferred)
- Organizational skills: 1 year (Preferred)
Location:
- Bozeman, MT 59718 (Preferred)
Ability to Commute:
- Bozeman, MT 59718 (Preferred)
Work Location: In person
Salary : $21