What are the responsibilities and job description for the Entry-Level Customer Representative position at B&R Staffing Solutions?
The Customer Account Representative plays a key role within a medium-sized customer service team of 6-10 members, providing dedicated account management and support to ensure customer satisfaction. Reporting to the Customer Service Supervisor, this role focuses on effective communication and timely follow-up to maintain strong client relationships. There is no travel required, and the position offers clear opportunities for advancement to a Senior Representative role.
Responsibilities
- Manage customer accounts and maintain accurate records
- Provide responsive support and resolve customer inquiries
- Communicate effectively with customers and internal teams
- Conduct timely follow-ups to ensure customer satisfaction
- Collaborate with team members to improve service delivery
Preferred Qualifications
- 1 years of experience in customer service
- Strong customer communication skills
- Sales experience
Salary : $60,000 - $70,000