What are the responsibilities and job description for the Level 2/3 IT Network Support Technician position at B&L PC Solutions, Inc?
Benefits:
About Us
B&L PC Solutions is a 27 year MSP headquartered on Long Island with a growing presence in Tampa/St. Petersburg. We deliver IT support, cybersecurity, cloud services, and compliance-focused solutions for CPA firms, financial services, legal, and automotive dealerships.
The Role
We are hiring a Level 2/3 Senior IT Infrastructure & Network Engineer.
This is a hands-on, on-site engineering role. You will be the escalation point for complex issues and the lead engineer on upgrades, rebuilds, migrations, and advanced troubleshooting.
You must be confident, personable, and exceptional with clients. We are looking for someone who takes pride in being the person who “gets it fixed” — not a ticket jockey.
What you will do
- 401(k)
- 401(k) matching
- Bonus based on performance
- Competitive salary
- Health insurance
- Paid time off
About Us
B&L PC Solutions is a 27 year MSP headquartered on Long Island with a growing presence in Tampa/St. Petersburg. We deliver IT support, cybersecurity, cloud services, and compliance-focused solutions for CPA firms, financial services, legal, and automotive dealerships.
The Role
We are hiring a Level 2/3 Senior IT Infrastructure & Network Engineer.
This is a hands-on, on-site engineering role. You will be the escalation point for complex issues and the lead engineer on upgrades, rebuilds, migrations, and advanced troubleshooting.
You must be confident, personable, and exceptional with clients. We are looking for someone who takes pride in being the person who “gets it fixed” — not a ticket jockey.
What you will do
- Act as final escalation for servers, networks, virtualization, cloud, and security stacks.
- Design, deploy, and troubleshoot Layer 2/3 networks (VLANs, STP, routing, VPN, policy).
- Perform Microsoft 365 tenant migrations, Exchange cutovers, and Teams/SharePoint deployments.
- Lead on-prem server to cloud migrations and P2V/V2V migrations (VMware & Hyper-V).
- Support & administer Windows Server, AD, DNS/DHCP, Group Policy, Azure AD/Entra.
- Manage, configure, and troubleshoot switching and firewalls (Fortinet, SonicWall, Meraki, etc.).
- Support BCDR platforms (Datto, Axcient) and test/validate DR runbooks.
- Work directly with clients on-site; represent B&L professionally and confidently.
- 3–5 years in an MSP or multi-client environment.
- Deep networking experience — VLANs, routing, switching, VPNs, firewall rule design.
- Expert Microsoft 365 admin skills.
- Solid Azure experience — identity, conditional access, hybrid, AADConnect, etc.
- Advanced virtualization experience in at least VMware or Hyper-V (ideally both).
- Ability to lead projects and run point on technical execution.
- Excellent personality, communication skills, ownership mindset.
- Willingness to occasionally cover weekend or late-night maintenance windows (rare, but sometimes necessary for cutovers or critical incidents).
- Fortinet NSE, Cisco CCNA, Microsoft certs
- SentinelOne, ThreatLocker, Blackpoint Cyber
- Competitive salary (based on experience and proven technical ability)
- Health insurance
- SIMPLE IRA with company match
- PTO paid holidays
- We pay for certifications, and we expect ongoing skill growth
- Optional premium pay when weekend work is needed.